If more dealers had service directors with this thought process the turnover rate would be very low. Unfortunately all the higher ups are only worried about numbers and could care less who is in the service department. I have seen to many top techs leave the automotive field because of service managers who to scared to stand up to dealer principles.
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For this month's instructor spotlight, we sat down with Randy Golding, Automotive Instructor at West- MEC High School. Randy shares with us how he got started in the automotive industry, fun ways he attracts students to his program, and how he gets local industry involved in his classroom.
We recently sat down with Dale T., Head Senior Technician, to discuss how he became a technician, the changes he has seen within the automotive industry, and advice for young people when looking to join the industry.
Fulton Arrington discusses his take on great ownership and management.
3 days ago
Great Owners & Managers
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Lee Erickson
If more dealers had service directors with this thought process the turnover rate would be very low. Unfortunately all the higher ups are only worried about numbers and could care less who is in the service department. I have seen to many top techs leave the automotive field because of service managers who to scared to stand up to dealer principles.
3 days ago
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