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West Town Monona Tire - Technician Jobs in Madison, WI

Technician Jobs in Madison, WI

West Town Monona Tire

453 South Gammon Road Madison, WI 53719
https://westtownmononatire.com/

About Us

We are a independent family owned business serving Madison's West side and Greater Madison Area. We work on Asian, European and Domestic vehicles. We excel at complex problems utilizing all the latest factory and aftermarket diagnostic equipment. Our goal is to have the most highly trained technicians, excellent work environment, awesome company culture while providing superior quality service, at the lowest possible cost, in a timely manner and a competitive price.

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

We are a independent family owned business serving Madison's West side and Greater Madison Area. We work on Asian, European and Domestic vehicles. We excel at complex problems utilizing all the latest factory and aftermarket diagnostic equipment. Our goal is to have the most highly trained technicians, excellent work environment, awesome company culture while providing superior quality service, at the lowest possible cost, in a timely manner and a competitive price.

Photos

Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Is the shop heated? Air conditioned?

    Shop is heated and multiple Porta Cools are available in summer months.

  • What is the size of the team I’d be working with?

    On any given day there is 4 Technicians, 2 General service 3 Service writers and Owner

  • What are the shop hours and what are the shift timeframes?

    Hours- Monday- Friday - 7:30am- 5:00 p.m. Saturday- 7:30-am - Noon

  • What tools does the shop provide that are available for all technicians to use?

    We provide all factory and aftermarket scan tools, all large hand tools and specialty tools required to repair todays modern vehicles.

  • What type of break room facility is provided?

    We have a break room with refrigerator, microwave, pizza oven and sink for washing dishes. The break room is also used for company meetings and continual education.

  • How many bays does your shop have?

    11 Bays total- 1 bay is the alignment rack

  • How many repair orders do you average per month?

    550

  • What is your parts ordering process?

    Parts are ordered by service writers or production manager

  • What is your policy on side work?

    After work hours are available for repairs on personal vehicles or family members.

  • Are there any other unique features of the work environment worth noting?

    We are a state of the art auto repair center. Our equipment is the best, always updated and replaced to accommodate todays changing vehicles. We are also located on one of the busiest intersections in Madison.

  • Do you offer any skills training or continuing education opportunities?

    We offer continuing education during work hours and after work hours. All training is paid by West Town Monona Tire. Technicians are required to have 40 hours of training per year.

  • Can you describe opportunities for career growth at your business?

    We always have career opportunities for the employee that demonstrates the "right stuff." We will also discuss advancement opportunities during performance reviews if that's an option for the individual.

  • Can you describe your performance review process?

    Performance review is done annually. You grade yourself and your Supervisor grades you. Things looked at are productivity, efficiency, team contributions, and overall attitude, and career path opportunities.

  • What type of safety training is required?

    Safety training is performed during onboarding process. Safety training is also provided when relevant.

  • Can you describe how Techs work with and mentor younger techs?

    We at any given time have 1- 2 apprentice technicians. Technicians are compensated for time spent with apprentice technicians. They are available to answer questions, and work through repairs when time permits.

  • How does your shop get involved with the local community?

    We are very involved the community! We believe in giving back to the community that has helped support our business over the years. That's why we make donations to, sponsor and participate in organizations such as American Cancer Society, Childs Mercy Network, Dane County Humane Society, Food Allergy Network, Local public schools, Ronald McDonald House, Local Boy Scout troops and Special Olympics.

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    Yes we work with local high schools and tech schools. We sit on the Youth apprenticeship advisory board, MMSD advisory board and Madison College advisory board.

  • Where do you see the shop in five years?

    We are always moving forward, we embrace change and will always be a the forefront of the ever changing automotive Industry. In five years we will continue to be a leader in the automotive industry.

  • Is there anything else you’d like to mention about career development and community?

    We have a contagious culture. We are family. You can elevate your career as far as you want, as long as you are willing to embrace continuing education, you have a hunger for success, being the best and above all else you never stop climbing!

  • Do you have an application form and how long does it typically take to complete?

    Yes we have application form. It takes approximately 15 minutes to complete

  • Do you phone screen applicants before doing in-person interviews?

    We do conduct a light phone screen if needed. We do a quick touchpoint on the candidates background, qualifications, what they are looking for and if we are the right fit.

  • What do your in-person interviews entail?

    Interview is a casual conversation to get to know you. Past work experience, your strengths and weaknesses. Your goals for the future and your dreams. We review your qualifications and have a series of questions to see if you would be a good fit for us and we would be good fit for you. No pressure interview process!

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    No

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    No formal skill assessment

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    One week

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    2 weeks

  • Is there anything else you’d like to mention about your hiring process?

    Its easy and casual. At the very least it is a great learning experience.

  • A Level Technician
    Pay Range: $60,000 - $100,000/year

    Flat-rate pay structure based on ASE certifications, experience, and tenure

  • B Level Technician
    Pay Range: $44,000 - $60,000/year

    Flat-rate pay structure based on ASE certifications, experience, and tenure

  • C Level Technician
    Pay Range: $31,000 - $41,600/year

    Hourly paid position

  • Lube Technician
    Pay Range: $20,800 - $33,280/year

    Hourly paid position

  • Service Advisor
    Pay Range: $40,000 - $75,000/year

    Industry leading base pay + bonus structure **SIGN-ON BONUS AVAILABLE**

Health Insurance Offered Quartz is our provider, single and family plans available. We pay 75% of employee, and 50% of family plans, starts the first of the month after the employee is hired.
Dental Insurance Offered 100% of employee, 50% family
Vision Insurance Offered 100% employee and family paid for by employer
Retirement Plan Offered 401K with 2% match
Sick Leave Offered 5 days
Vacation Offered -
Paid Holidays Offered New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas
ST / LT Disability Offered Short and long term plan available, paid 100% by employer
Life Insurance Offered Added in with the disability plan
Uniforms Offered Work pants, work shirts, and jackets supplied
Other Not Offered Paid advanced training available

SHOP TALK

Shop Talk Video
1:06
Brandon - VP of West Town Monona Tire talks about why become a Service Writer!
Shop Talk Video
0:52
Brandon - VP of West Town Monona Tire Talks about what he loves about the company and the growth they forsee.
Shop Talk Video
1:13
Brandon, VP of Operations Brandon talks about his history with the company, the growth they have seen, and how it's a family-run business.
Shop Talk Video
0:33
Ted - President of West Town Monona Tire Ted discusses why his team stays and how he invests in his staff.
Shop Talk Video
0:44
Ted, owner of WTMT What he loves most about the automotive industry & running his business.
Shop Talk Video
0:38
Brandon - Technician Loves how the staff upfront is experienced technicians which helps the entire team be more successful.
Shop Talk Video
0:54
Brandon - Technician The favorite part of his job is that he works on a diverse fleet of cars.
Shop Talk Video
0:37
Brandon - Technician - He talks about the team atmosphere and how the more tenured techs are so supportive in helping the less experienced staff grow.
Shop Talk Video
1:21
Brandon (Technician) talks about his career experience. Brandon has been working at WTMT since high school and he discusses how WTMT has helped him grow into the technician he is today.
Shop Talk Video
1:30
Brandon (technician) discusses why he has stayed at WTMT for 12 years and has no plans to go anywhere!
Shop Talk Video
0:39
Shawn (Master Tech) discusses training opportunities available and their philosophy on training.
Shop Talk Video
1:19
Shawn - Master and Lead Technician talks through their mentorship program and why an apprentice technician should choose West Town Monona Tire.
Shop Talk Video
0:23
Shawn - Lead Technician - discusses his career and opportunities available at WTMT
Shop Talk Video
0:53
Chad - Master Technician - Discusses his career and experience at West Town Monona Tire.
Shop Talk Video
0:53
Chad - Master Technician - Discusses the team atmosphere and culture.
Shop Talk Video
1:21
Chad - Master Technician - Discusses how they do ongoing training for technicians.
Shop Talk Video
0:38
Chad (Master Technician) walks through how the team is able to get support for equipment & tools.
Shop Talk Video
0:27
Chad, one of our Master Technicians, talks about why he loves it here!