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U.S. Xpress - Technician Jobs in Tunnel Hill, GA

U.S. Xpress Top Shops

Technician Jobs in Tunnel Hill, GA

U.S. Xpress

1535 New Hope Church Road Tunnel Hill, GA 30755
https://www.usxpress.com/

About Us

U.S. Xpress is reimagining the trucking industry for tomorrow while we deliver the goods for our customers today. Join our skilled shop team and work with new technology and trucks in a culture built on family, safety, and innovation. While you build your skills, you’ll enjoy a highly competitive compensation package, including a technician sign-on bonus, boot allowance, and college tuition at no cost to you or your children.

Open Positions

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

U.S. Xpress is reimagining the trucking industry for tomorrow while we deliver the goods for our customers today. Join our skilled shop team and work with new technology and trucks in a culture built on family, safety, and innovation. While you build your skills, you’ll enjoy a highly competitive compensation package, including a technician sign-on bonus, boot allowance, and college tuition at no cost to you or your children.

Photos

Main Service Desk Truck shop Supervisors Desk Shop Manager (Justin Patterson) in his office Trailer Shop Paint booth- our onsite vendor uses this, we do not do in house body work Trailer shop service desk Breakroom Breakroom Variant Truck Parts room service window Shop Training Area view from training room stairs view from training room stairs USX Truck

Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Is the shop heated? Air conditioned?

    Heated - Yes Air Conditioned - No

  • What is the size of the team I’d be working with?

    There are 37 total employees at our shop.

  • What are the shop hours and what are the shift timeframes?

    We run first and second shift on a 4-10 schedule. First shift typically starts at 4 or 6am, second shift is 1:30pm - midnight.

  • What tools does the shop provide that are available for all technicians to use?

    Technicians are responsible for providing their own basic hand tools. All other tools are provided by the shop

  • What type of break room facility is provided?

    Break room is in the shop and is air conditioned.

  • How many bays does your shop have?

    32 bays total

  • How many repair orders do you average per month?

    We average 127 tractor and 25 trailer ROs per month.

  • What is your parts ordering process?

    Parts department handles all parts ordering

  • What is your policy on side work?

    Will be reviewed on a case-by-case basis

  • Do you offer any skills training or continuing education opportunities?

    Yes, we offer OEM training, paid ASE certifications, and a Full Ride Program for our Technicians. We also offer additional continuing education opportunities for our support and leadership roles as well.

  • Can you describe opportunities for career growth at your business?

    Technicians can grow through the different level of technicians as well as into leadership roles within their shop. There are also many growth opportunities within the company as a whole. Our leaders work diligently to career path with each individual employee and strive to promote from within when opportunities arise.

  • Can you describe your performance review process?

    We do annual reviews but will be moving to a bi-annual structure next year.

  • What type of safety training is required?

    All shop personnel are required to complete 18 OSHA courses within their first 90 days of employment and then there is ongoing OSHA training throughout the year.

  • Can you describe how Techs work with and mentor younger techs?

    Each shop has Shop Trainer that is supported by a Regional Training Manager. The training team is responsible for mentoring and training all new hires and providing continuous training to all levels of techs. The Shop Trainer will partner with other senior techs to ensure the younger techs are provided with the tools and resources needed to be successful

  • How does your shop get involved with the local community?

    N/A

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    We partner with local tech schools and offer Diesel Technician Internships.

  • Where do you see the shop in five years?

    Continuing to grow and meet the demands of the company.

  • Do you have an application form and how long does it typically take to complete?

    We have both a short form and long form application. Short form takes less than 5 minutes to complete. Long app is only required if an offer is made and should take about 10 minutes to complete

  • Do you phone screen applicants before doing in-person interviews?

    Yes, all positions typically require a phone interview as the first step. Entry level shop positions will only require a phone interview before offer. All other positions will go to a 2nd round in person interview.

  • What do your in-person interviews entail?

    Your in person interview will be a combination of open ended questions as well as an assessment to gauge your technical skills. You should also be give a tour of the shop during your interview.

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    Your employment will be contingent upon successful completion of a background check and drug screen.

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    Yes, it will be 10-15 questions given during the in-person interview.

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    You should expect to hear back within 72 business hours; ideally within 24-48 business hours.

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    2 weeks on average

  • Service Advisor
    Pay Range: $39,000 - $54,000/year ($18.75 - $25.96/hr)
    ($18.75 - $25.96/hr)

    Pay is based upon experience

  • Student Tech / Apprentice
    Pay Range: $15 - $18/hour

    Pay is based upon experience.

  • Technician I - Entry Level
    Pay Range: $43,500 - $51,000/year ($20.91 - $24.52/hr)
    ($20.91 - $24.52/hr)

    Pay is based upon experience

  • Tractor Technician II
    Pay Range: $47,000 - $56,600/year ($22.60 - $27.21/hr)
    ($22.60 - $27.21/hr)

    Pay is based upon experience

  • Tractor Technician III
    Pay Range: $58,000 - $66,500/year ($27.88 - $31.97/hr)
    ($27.88 - $31.97/hr)

    Pay is based upon experience

  • Lead Tractor Technician
    Pay Range: $62,000 - $73,300/year ($29.81 - $35.24/hr)
    ($29.81 - $35.24/hr)

    Pay is based upon experience

  • Parts Coordinator
    Pay Range: $36,000 - $48,500/year ($17.31 - $23.32/hr)
    ($17.31 - $23.32/hr)

    Pay is based upon experience

Health Insurance Offered Health insurance provider is BlueCross BlueShield. We also offer a standard plan and a high deductible plan. All new hires are eligible the first of the month after their first 30 days of employment.
Dental Insurance Offered Individual and family plans offered through Delta Dental. We now offer an orthodontia plan as well.
Vision Insurance Offered Individual and family plans offered through VSP.
Retirement Plan Offered New hires are eligible to start contributing to a 401(k) retirement savings plan after 90 days of employment. Company matches 50% of the first 5% employees contribute.
Sick Leave Offered All employees accrue 48 hours sick/personal time throughout the year.
Vacation Offered 40 hours off vacation upon hire, 80 hours after 1 year of employment. Additional vacation time allotted at 5 years and 10 years.
Paid Holidays Offered We offer 8 paid holidays which include New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day, Juneteenth and a Floating Holiday.
ST / LT Disability Offered U.S. Xpress offers short term and long term disability options.
Life Insurance Offered U.S. Xpress provides basic life insurance for all eligible employees at no cost and offers voluntary term life and accidental death and dismemberment (AD&D) insurance options for employees and their dependents.
Uniforms Offered Uniforms are provided for all shop employees.
Other Offered Other benefits offered by U.S. Xpress: - Pet Insurance - Paid Parental Leave - Full Ride Program - 529 Plan - Employee Stock Purchas Plan

SHOP TALK

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