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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated.
What is the size of the team I’d be working with?
8-10 technicians with administrative support staff.
What are the shop hours and what are the shift timeframes?
7:00am-3:30pm and 8:30am-5:00pm. Both shifts are available.
What tools does the shop provide that are available for all technicians to use?
Manufacture specific specialty tooling is supplied.
What type of break room facility is provided?
Large break room with accommodations to store and make your lunch.
How many bays does your shop have?
10 bays in the truck shop and an engine rebuilding department. Chassis and engine Dyno rooms.
How many repair orders do you average per month?
100-110
What is your parts ordering process?
Trained parts professionals work with service writers, foremen, and technicians to ensure correct parts are efficiently sourced and delivered to the technicians.
What is your policy on side work?
Support of your family network is encouraged. Side work in direct competition to the business we do is not supported.
Are there any other unique features of the work environment worth noting?
Close team/family type work atmosphere. Professionals employed here are invested in the success of all other employees. Chassis dyno and engine dyno. Fabrication shop. Wide variety of equipment worked on.
Do you offer any skills training or continuing education opportunities?
Our Salt Lake City branch is a factory certified training center. Training programs are provided by the company and technicians are compensated for their time.
Can you describe opportunities for career growth at your business?
Our company is heavily focused on promoting from within. Leadership is focused on finding the work that excites you and keeping your career directed in that path.
Can you describe your performance review process?
Annual reviews are mandatory, performance reviews are available upon request. Employees perform a self evaluation that is then reviewed with the employees direct supervisor.
What type of safety training is required?
New Hire Orientation, monthly OSHA safety regulation training, job specific task training, and annual MSHA (if applicable) training.
Can you describe how Techs work with and mentor younger techs?
Our culture is a close team/family atmosphere, all professional employees are heavily invested in the success of all other employees. Entry level technicians are started with journeyman technicians until brought up to speed.
How does your shop get involved with the local community?
We work with community associations such as, Utah Trucking Association, Utah Mining Association, Associated General Contractors, Utah Safety Council, Diesel Tech Pathways, trade schools and local high schools.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We have supplied training material (engines and transmissions) to diesel tech programs in the state. We also support those training programs with equipment specific training.
Where do you see the shop in five years?
We have experienced heavy growth including the addition of new distributorship territories and we expect that to continue.
Is there anything else you’d like to mention about career development and community?
We focus on taking care of each other through taking care of the customers and the community. The stability this generates allows us to care and commit to the success and growth of our employees.
Do you have an application form and how long does it typically take to complete?
Yes we do. It takes 5-10 minutes to complete. Here is a link to an online application. Please upload your resume when you fill this out, or email your resume to our Boise branch manager at tnyoung@smithppi.com https://smithpowerproducts.com/commercial-trucks-services-careers/
Do you phone screen applicants before doing in-person interviews?
Yes, but this is typically done through emails vs. phone calls.
What do your in-person interviews entail?
The branch manager and any potential direct supervisors (depending on the applicant) will meet in an attempt to gauge qualifications, skill sets, and 5 year plan for the applicant. We try to keep this a comfortable atmosphere while we get to know each other. Typically we will give a full company overview and facility tour during this process.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background checks and drug screening are done post interview but prior to hiring on. Personality testing or team fit assessment is done at the in person interview.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Yes, verbal during the interview and will be part of the 90 day post hire date review.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
While we do take the hiring process very seriously and only hire with an intent to keep the position through retirement, we are well aware of the stresses of waiting. We typically reach back out within 5 business days.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
We expect applicants to leave current employers respectfully so 2-3 weeks is the average, however in certain circumstances this can be completed in as few as 3 days.
Is there anything else you’d like to mention about your hiring process?
It is easier said than done, but to the best of your ability, approach the process with your personality rather than your stress. It is a team or even a family type atmosphere, we need to see the real you!
A Level Technician
Pay Range: $45,000.00 - $75,000.00/year
($21.63 - $36.06/hr)
Competitive rates and benefits offered. Pay range is greatly dependent on years of experience, training, certifications, capabilities, and location. Overtime work is available on market demand. **SHOP TECHNICIAN POSITION**
C Level Technician
Pay Range: $45,000.00 - $75,000.00/year
($21.63 - $36.06/hr)
Competitive rates and benefits offered. Pay range is greatly dependent on years of experience, training, certifications, capabilities, and location. Overtime work is available on market demand. **SHOP TECHNICIAN POSITION**
B Level Technician
Pay Range: $45,000.00 - $75,000.00/year
($21.63 - $36.06/hr)
Competitive rates and benefits offered. Pay range is greatly dependent on years of experience, training, certifications, capabilities, and location. Overtime work is available on market demand. **SHOP TECHNICIAN POSITION**
- Health Insurance Offered
- Industry leading individual and family medical plans are available. Full description of plans available during interview.
- Dental Insurance Offered
- Dental coverage included in the medical plan.
- Vision Insurance Offered
- Vision coverage included in the medical plan.
- Retirement Plan Offered
- 401k with company match and profit sharing available.
- Sick Leave Offered
- PTO offered. Full description available at interview.
- Vacation Offered
- Vacation time available after 30 days. Continual increase based on years of service. Full description available at interview.
- Paid Holidays Offered
- The company offers 9 paid holidays per year to all employees. Veteran's Day paid holiday for all veterans.
- ST / LT Disability Offered
- Coverage included in the medical plan.
- Life Insurance Offered
- Coverage included for the employee, additional coverage for the employee and dependents optionally available.
- Uniforms Offered
- Uniforms are provided. Work shirts, and pants.
- Other Offered
- Flex spending, Health Reimbursement Account, and Employee Assistance Program. Wellness reimbursement program. CDL Reimbursement. Tool upkeep reimbursement. Paid skills development training/certifications.
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