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Under The Hood
Is the shop heated? Air conditioned?
Our shop is heated. We also have a large fan that keeps air moving.
What is the size of the team I’d be working with?
We have two Quicklane locations as well as our Service Department. Each of our Quicklane locations consists of a team of 2-3 Advisors and 10-15 Technicians. Our Service Department consists of a Shop Foreman, Technician Trainer and 25 Technicians. We also have 6 Advisors, 4 parts counter people, and a parts runner.
What are the shop hours and what are the shift timeframes?
Our shop is open M-F 6:45am to 6pm. Saturday 8am-4pm. Service Technician shifts are 7am-5pm M-F and one Saturday every 18 weeks. Quicklane Technicians work rotating 8-hour shifts including Saturdays. Advisors work rotating shifts.
What tools does the shop provide that are available for all technicians to use?
Quicklane Technicians are supplied with the necessary tools to complete oil change services. Service Technicians provide their own tools. All specialty tools are provided as well as alignment and tire equipment.
What type of break room facility is provided?
We have a fully equipped break room that includes vending machines, pizza oven, microwave, refrigerator, and a TV.
How many bays does your shop have?
25 Bays in our Service department, 9 bays in one Quicklane, and 6 bays in our second Quicklane as well as 2 alignment racks.
How many repair orders do you average per month?
We average around 2500 RO's per month.
What is your parts ordering process?
We have nearly 5 million in on hand parts inventory, parts are also sourced locally, and ordered from the OE as needed.
What is your policy on side work?
Vehicles in the shop require a repair order for insurance purposes. The policy at Rochester Motor Cars is that technicians are authorized to work on vehicles that belong to their immediate family, outside of business hours.
Are there any other unique features of the work environment worth noting?
We have a great team that works together well. We aren't perfect, but we are a family.
Do you offer any skills training or continuing education opportunities?
Each of our locations offer continuous education and training through dedicated trainers, shop foreman and manufactures training.
Can you describe opportunities for career growth at your business?
Rochester Motor Cars is the biggest dealer group in southeastern Minnesota with over 500 employees. This provides many opportunities for growth within our growing dealer group.
Can you describe your performance review process?
All employees will participate in the performance review process at intervals appropriate to the position and length of employment. Each employee is encouraged to inquire about his/her performance from time to time, accept additional responsibilities, show initiative, and review opportunities for advancement within the department of the employee’s job classification.
What type of safety training is required?
Specific training will take place as needed on the job. This will include general shop safety.
Can you describe how Techs work with and mentor younger techs?
At Rochester Motor Cars each location offers a rigorous technician training program. The purpose of our training program is to develop and grow new technicians within our company. Training program selectees are developed from our express operation as part of our ongoing growth and development process. The program runs 50 weeks with a dedicated trainer to ensure each candidates success in our training program. After each 10 week period, a review will be held to discuss your successes as well as areas for improvement. Each trainee will function as a full time technician with support from their dedicated trainer.
How does your shop get involved with the local community?
One of our greatest rewards for being upfront and honest with our customers, and for striving to be the best in the business at serving our customers, is just how well that has been received. Our valued customers have become advocates for us. They continue to return to us, and trust us with their friends and family members. They have put us in a great position, one where we are privileged to be able to give back to our community. We strive to make connections with organizations that are Doing Good in our communities. We partner with them to make a Difference in the future of our community and our fellow citizens. What we do here at Rochester Motor Cars goes far beyond just selling a car, truck or service and tires. It's the platform that allows us to help make our community a better place to be. We are fortunate to have a staff that rallies around this goal. They truly want to be remembered for more than just being someone working at some car dealership. They truly care about their communities, and want to make a Difference.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We actively work with the team at Rochester Community and Technical College. We also work with the Rochester School District and their internship program. We enjoy helping students learn about the automotive industry and what it has to offer as a career.
Where do you see the shop in five years?
We are a growing shop and we love growing people. That will continue on through the next 5 years and beyond.
Do you have an application form and how long does it typically take to complete?
There is a short application to complete on our hiring site. https://sites.hireology.com/rochestermotorcars/ Submitting a resume and completing a short survey on the site also helps us better understand your candidacy.
Do you phone screen applicants before doing in-person interviews?
After submitting your resume and completing our short hiring survey, you can expect an initial contact via phone or text message. At that time, we may have a few simple questions to ensure we have the potential to be a good fit for each other prior to scheduling an in person interview.
What do your in-person interviews entail?
Our in-person interview typically consists of a sit down interaction with you and the hiring Manager. As strong team work is part of our culture, we will often invite other members of our leadership team to be involved in the process. During the interview we will typically discuss your work history, education, skills, abilities, and goals. We conclude our interviews with a facility tour.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We complete background checks for all candidates. Drug screening requirements are completed per Federal and State guidelines.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not perform a skill assessment in-person however we do assess education and certifications.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
After the interview concludes, our Hiring Manager will discuss a time frame regarding the next steps of the process. We typically look to communicate again within 24 to 48 hours.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Building a strong team is important to us and we try to move quickly with qualified candidates. Depending on the timing of the in-person interview, you can expect the process to take 3-7 days.
Is there anything else you’d like to mention about your hiring process?
Come prepared to put your best foot forward and be prepared to show us why you would be a good fit for our team. We look forward to getting to know you.
A Level Technician
Pay Range: $100,000.00 - $200,000.00/year
The A level technician compensation structure is based off of a flat rate system. The A level technician compensation will vary in specialty areas such as transmission and diesel diagnosis & repair. There is no earning potential cap for A level flat rate technicians. The base rate is increased with tenure and skill set assessment from an annual performance review. The review process is hosted by the service manager and shop foreman with the individual technician. Technicians are also eligible for a 3% sales bonus based off of vehicle inspections which is paid monthly.
B Level Technician
Pay Range: $70,000.00 - $100,000.00/year
The B level technician compensation structure is based off of a flat rate system. The B level technician compensation will vary in specialty areas such as transmission and diesel diagnosis & repair. There is no earning potential cap for B level flat rate technicians. The base rate is increased with tenure and skill set assessment from an annual performance review. The review process is hosted by the service manager and shop foreman with the individual technician. Technicians are also eligible for a 3% sales bonus based off of vehicle inspections which is paid monthly.
- Health Insurance Offered
- The Rochester Motor Cars group health insurance plans have been designed to provide personal security for employees and for their dependents. Participation is available to full-time (30 hours/week or more) employees only. Coverage is available after 60 days from the first full day of the month following an employee’s start date. However, you can sign up during the initial paperwork processing and Human Resources will submit the proper paperwork when you become benefit eligible.
- Dental Insurance Offered
- The Rochester Motor Cars group dental insurance plans has been designed to provide personal security for employees and for their dependents. Participation is available to full-time (30 hours/week or more) employees only. Coverage is available after 60 days from the first full day of the month following an employee’s start date. However, you can sign up during the initial paperwork processing and Human Resources will submit the proper paperwork when you become benefit eligible.
- Vision Insurance Offered
- The Rochester Motor Cars group vision insurance plans has been designed to provide personal security for employees and for their dependents. Participation is available to full-time (30 hours/week or more) employees only. Coverage is available after 60 days from the first full day of the month following an employee’s start date. However, you can sign up during the initial paperwork processing and Human Resources will submit the proper paperwork when you become benefit eligible.
- Retirement Plan Offered
- Rochester Motor Cars offers all employees who work a minimum of 1000 hours during the calendar year and who are at least 18 years of age participation in the company 401(k) plan. You will be eligible to participate for purposes of matching contributions when you have completed 30 days of employment from the first full day of the month following your date of hire and have attained age 18. The 401(k) plan sets aside an amount of pre-tax money that you designate for your retirement. These monies are invested by you in a choice of funds that are tax-deferred until retirement or at least by age 59½.
- Sick Leave Offered
- Rochester Motor Cars believes that employees should have the opportunity to enjoy time away from work to help balance their lives. Rochester Motor Cars recognizes that employees have diverse needs for time off from work. RMC has established this paid time off (PTO) policy to meet those needs. The policy contains provisions for vacation time, sick leave, and personal leave. The benefits of PTO are that it promotes a flexible approach to time off.
- Vacation Offered
- Rochester Motor Cars offers accrual based PTO for full time employees. PTO accrual is based on months of service. 3-35 months=10 days per year. 36-83 months=14 days per year. 84-155 months=19 days per year. 156 months or more=23 days per year .
- Paid Holidays Offered
- Rochester Motor Cars recognizes six (6) holidays annually. Those holidays are: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
- ST / LT Disability Offered
- The Rochester Motor Cars group short-term and long-term disability insurance plans have been designed to provide personal security for employees and for their dependents. Participationis available to full-time (30 hours/week or more) employees only. Coverage is available after 60 days from the first full day of the month following an employee’s start date.
- Life Insurance Offered
- The Rochester Motor Cars group life disability insurance plans have been designed to provide personal security for employees and for their dependents. Participationis available to full-time (30 hours/week or more) employees only. Coverage is available after 60 days from the first full day of the month following an employee’s start date.
- Uniforms Offered
- The Rochester Motor Cars offers paid uniforms for service technicians. Including long and short sleeve shirts, pants and shorts, and jackets.
- Other Not Offered
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