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We are so excited that you are interested in a Service Technician position with us! Identifying technician levels from a job posting can be tricky, so we’re going to skip that part. We are interested in talking with Service Technicians of all experience levels and backgrounds! Let’s have a quick chat and decide if Premier Truck Group is the right opportunity for you. Here are some quick insights into our Service Technician roles. We would love to discuss it with you in more detail! Service Technician Responsibilities: • Performs vehicle inspections, troubleshooting and testing to determine required or recommended repairs • Accurately diagnose malfunctions and perform the necessary repairs for them including but not limited to repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components as required • Examines assigned vehicle to determine if further safety or service work is required or recommended • Verifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as required • Ensures that customer vehicles kept clean during repair process • Contains costs by using warranty; evaluating service and parts options for repairs as required • Communicates with service advisor and/or dispatcher if additional work is needed • Aids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfaction • Keeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and supplies • Maintain a clean, efficient work area and assist in keeping the shop neat and organized • Documents all work performed and recommended on the repair order in accordance with standard operating procedures • Understands the terminology of the automobile business and keep abreast of technology changes in the product • Follows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons • Follows the Code of Business Ethics and Conduct • Understands and follows all work rules and follows directions from Supervisors • Upholds the company’s non-disclosure and confidentiality policies • Maintains a professional appearance in accordance with company policy • Attends pertinent training on request • Attends company meetings as required Service Technician Requirements: Required Education and Experience High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience. Preferred Education and Experience Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.