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Welcome to Mercedes-Benz of Boston! As part of the Herb Chambers Companies, we've been voted one of the Boston Globe's "Top Places to Work" for the past 11 years! Our success comes from our employees - our belief is that a happy team creates satisfied customers. Our company has over 60 dealerships in Massachusetts and Rhode Island, which means that your growth is pretty much unlimited - and we'll do whatever we can to provide the support and encouragement you need to achieve your goals. If it sounds like we might be a good match, we encourage you to visit our careers website by clicking here to view all of our open positions and apply online.
Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.
Welcome to Mercedes-Benz of Boston! As part of the Herb Chambers Companies, we've been voted one of the Boston Globe's "Top Places to Work" for the past 11 years! Our success comes from our employees - our belief is that a happy team creates satisfied customers. Our company has over 60 dealerships in Massachusetts and Rhode Island, which means that your growth is pretty much unlimited - and we'll do whatever we can to provide the support and encouragement you need to achieve your goals. If it sounds like we might be a good match, we encourage you to visit our careers website by clicking here to view all of our open positions and apply online.
Main shop is heated and air conditioned.
29 technicians 4 service advisors 1 customer service manager 1 parts manager 1 parts assistant manager
7:00am-7:00pm Monday-Friday (4 different shifts available) 8:00am-5:00pm (Saturday), Rotating shift, one every three Saturdays
Computer, specialty tools, major equipment, diagnostic machines (17 machines)
Fridge, microwave, table, chairs, coffee maker, TV Facelift coming
28 bays in the main shop 3 sprinter bays 8 in training facility
2,000
Technicians will use our X-Time estimating program to write up their inspections. That will get sent over to our parts department who will then get approval from one of our service advisors. Parts will then either get ordered, or pre-pulled, and put on the technicians side of the counter.
Personal and family vehicles only.
We have a very experienced core group of managers around us. We try to provided a very balanced work and personal life for all of our employees. Schedules can be very flexible, with several different shifts available.
Currently we are in the process of opening up our own in-house training facility which should be complete by December. Continued education is very important to us and we will support any technician that wants to improve their skills set. We will send technicians to Mercedes-Benz trainings throughout the year, and we reimburse for any other certifications technicians want to obtain. Techs can send their manager a request, their manager will review the request and do what they can to make it happen.
Technicians that are engaged and work hard will have ample opportunities within our dealership group. We have 60 dealerships within about an hours drive. We will never hold a technician back if they want to work into a different position, or advance their own personal skills.
We typically provide annual reviews. If it's more of a junior technician reviews might be a little more consistent. Discussion during our reviews include pay increases, performance, productivity and what we can do to support their goals.
We have an outside company that comes in quarterly for safety inspections and training. There are also online training for additional training and certifications.
Entry level technicians will start in our express bays. As they work into different positions they will be teamed up with a more experience technicians and work side-by-side. Our experienced tech will be available to help with repairs and answer any additional questions. Both will be compensated during training time.
Not as much as we would like to, but we are will look to get more involved in the future.
We try to stay involved with our local high schools by putting students through our summer programs and internships.
Currently we are working on getting our in-house training facility up and running. Times are changing on a daily basis in our industry. That being said we are always looking to adapt and keep current with these changes.
Development of our employees falls on the individual. If technicians show interest, work hard, are upfront and work well with our team there will always be opportunities here.
We provide an online application through our website. Candidates can create an account to apply for positions, check their status and setup interviews. Offers can be made through the candidates account.
Our service and parts director conducts our phone screens. It's a light screen covering what the technician is looking to do and achieve in their career. We also like to start to get to know the person.
In-person interviews are done by our service and parts director or shop manager. We dive deeper into the candidates resume, what positions they're interested in, career goals, work schedule and conclude with a shop tour.
Background check and drug screen.
No official skills assessment. Skill sets are assessed during the interview process. We also typically do not have probationary periods.
Offers can be as quick as 24-48 hours, for the right candidate offers can be made before they leave.
Around a week if everything happens perfect, but usually about two weeks. A lot will depend on getting the background check and drug screen completed. Also, if the candidate is currently employed they may need to give a notice which we will work with.
Diagnostic technicians are paid fixed weekly however, they can exceed the guarantee and earn additional hours on a flat rate scale
B-Level Technicians are paid on a flat rate pay scale Additional compensation is available at the discretion of the Workshop Manager and Service Director
C-Level Technicians are paid on a flat rate pay scale Additional compensation is available at the discretion of the Workshop Manager and Service Director
Express Service technicians are guaranteed their individual available hours. (time worked less lunch break) Express Service technicians are also compensated for overtime hours per Massachusetts State Legislation.
| Health Insurance | Offered | BCBS is our provider. Single and family plans available, employee can customize plans to there needs, and deductibles will vary. Plan will begin after 90 days of employment. |
| Dental Insurance | Offered | Covered under the health plan through Met Life. |
| Vision Insurance | Offered | Covered under the health plan. |
| Retirement Plan | Offered | 401K with a 50 cents on the dollar company match. Plan begins after one year of employment. |
| Sick Leave | Offered | Based on hours worked with a maximum of 40 hours |
| Vacation | Offered | One year, one weeks Two years, two weeks Seven years, three weeks |
| Paid Holidays | Offered | New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas. |
| ST / LT Disability | Offered | Both short and long term disability available. |
| Life Insurance | Offered | Dealership provides a life, and additional plans are available. |
| Uniforms | Offered | Work shirts, work pants, two jackets |
| Other | Not Offered |
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