Our shop is comfortable during the winter with radiant heat mounted from the ceiling joists. During the Summer, our shop stays comfortable with the garage doors open and individual fans in the bays. We have R32 insulation in the roof which helps keep things cool. The break room is air conditioned.

We currently have 6 line technicians and 3 Express technicians in our CDJR and Mazda shop. Each technician works with a dedicated Service Advisor. We have 2 main shop Service Advisors and an Express Lane Service Advisor. John Sonday is our Service Director with 30 years of experience. Dan Albright is our Parts Manager with 40 years experience. As a team we're dedicated to making Ladd Hanford a great place to work and achieving high levels of customer satisfaction.

Monday to Friday 7:30AM to 5:00PM, plus every third Saturday from 7:30AM to 2:00PM.

We have all special tools provided by the manufacturer which are catalogued and organized in the tool rooms. We also all the necessary equipment to do your job in an efficient manner including those for AC, Suspension, Alignment, Tires, Wheels, etc. Hunter Alignment Machine is new in 2019. All tools and equipment are most up to date versions and each tech is provided his own computer laptop.

We have a large break room above the shop with a large refrigerator, microwave and a TV with cable.

We have 18 bays, including 4 truck lifts. 2 Bays are dedicated to Express and 1 Bay is dedicated to alignments with our Hunter Alignment Rack.

We average 1200 ROs per month with a good mix of Customer Pay, Internal and Warranty Work.

Parts are ordered through the internal parts counter through one of our experienced Parts Counter Salespeople.

We allow technicians to work on their own personal cars outside of company hours.

Supplemental Warranty Pay! Multiple Bays per technician. Dedicated Service Advisor. On Site Ownership. Management that cares. Service Director with 30 years experience. Organized and Catalogued Special Tools. New Hunter Alignment Machine. Company supplied laptop for each technician Fun Family Atmosphere. Shop completely renovated in 2018 with new epoxy floors and LED lighting. All lifts pass OSHA inspections and many are brand new.

Continued ASE and Factory Training (including off site training) are encouraged and paid for by Ladd Hanford.

We encourage all technicians to achieve Master Technician levels. We encourage technicians to become full line technicians out of Express or Apprenticeship. Pay rates are increased with levels of training achieved.

Reviews are conducted on an ongoing basis by the Service Director.

Yearly safety training is required. We also have a safety committee. We are committed to a safe workplace.

We are proud of our team environment. Technicians are encouraged to seek guidance from any of our Master Technicians on a daily basis. We also offer an apprentice program where new technicians are paired with a Master Technician until training levels are completed.

We have board representation on the YMCA and Chamber of Commerce. We also support the United Way for the past 35 years by donating a car to the local campaign. We support the Rescue Mission, Christian Ministries and the YMCA Camp Shand and YMCA child care programs.

We provide internships for the right candidate in high school at the local career and technology school.

We would like to grow our shop to 10 factory trained technicians and continue to achieve the highest CSI and Fixed First Visit scores in the District.

With opportunities to start in our Express Lane or as an Apprentice, we offer many opportunities for advancement to a full line technician. Some of our best technicians started as Express Technicians.

We post employment ads on our website, wrenchway, Indeed, and Ziprecruiter. The application process takes 2 to 5 minutes.

Yes, we like to schedule a 5 minute phone interview to review qualifications and discuss the opening.

We schedule interviews at the convenience of the applicant. We can stay after hours or Saturdays if necessary.

Yes, we perform background checks and drug screening prior to employment. We do not test for cannibus since it was legalized for medical purposes in 2019.

No.

1 to 5 days after the interview, we will make an offer.

5 to 10 days.

We encourage Spanish speaking candidates to apply. Our Kia advisor is fluent in Spanish. Lebanon County has a large and vibrant Hispanic population, many from Puerto Rico. 14% of Lebanon County residents are Hispanic. Lebanon County is a great place to live, 2 hours from Philadelphia, New York City and Baltimore. We are 20 minutes from Hershey Park. Historic Mount Gretna is in Lebanon County. Lebanon County offers great housing options with a low cost of living compared to major cities, top rated schools, great outdoor activities including boating, hiking and more. The Blue Mountains cut through the northern part of the county with access to the Appalachian Trail. Lebanon County is a great place to live, work and play.