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Fabick CAT - Milwaukee - Technician Jobs in Milwaukee, WI

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Technician Jobs in Milwaukee, WI

Fabick CAT - Milwaukee

11200 West Silver Spring Road Milwaukee, WI 53225
https://www.fabickcat.com/careers

About Us

As the exclusive Cat® dealer throughout major portions of Missouri, Illinois, the entire state of Wisconsin and the Upper Peninsula of Michigan, Fabick Cat is one company with a broad range of capabilities designed around serving the diverse requirements of our customers. Understanding their needs and providing value-based equipment, technology and service solutions that will contribute to their long-term success is at the core of all we do. Today, there are more than 1,300 employees including members of the Fabick family’s third, fourth and fifth generations, working together under the active leadership of the founder’s great-grandson, Douglas Fabick, CEO and Dealer Principal. What makes Fabick Cat so unique? It's not only its size, but its outstanding people, support, and facilities bound together by the single concept of total service capability for the equipment owner and always living by our motto, “to ever serve our customers better.”

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

As the exclusive Cat® dealer throughout major portions of Missouri, Illinois, the entire state of Wisconsin and the Upper Peninsula of Michigan, Fabick Cat is one company with a broad range of capabilities designed around serving the diverse requirements of our customers. Understanding their needs and providing value-based equipment, technology and service solutions that will contribute to their long-term success is at the core of all we do. Today, there are more than 1,300 employees including members of the Fabick family’s third, fourth and fifth generations, working together under the active leadership of the founder’s great-grandson, Douglas Fabick, CEO and Dealer Principal. What makes Fabick Cat so unique? It's not only its size, but its outstanding people, support, and facilities bound together by the single concept of total service capability for the equipment owner and always living by our motto, “to ever serve our customers better.”

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Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Is the shop heated? Air conditioned?

    The shop is heated during winter. Throughout the rest of the year, there are fans in the shop which provide a comfortable environment.

  • What is the size of the team I’d be working with?

    About 30-40 staff

  • What are the shop hours and what are the shift timeframes?

    There are two shifts: 5 - 8 hour days Monday-Friday with hours of 7 AM - 3:30 PM 4 - 10 hour days Monday - Thursday with hours of 2:15 PM - 12:45 AM There may be Saturday work available on a voluntary basis.

  • What tools does the shop provide that are available for all technicians to use?

    We provide a dedicated tool room where techs can check out tools as needed.

  • What type of break room facility is provided?

    There is a dedicated break room area with vending machines, table, and chairs.

  • How many bays does your shop have?

    We have a total of 16 bays with 8 of those bays having tall ceilings and the remaining being normal bay height.

  • How many repair orders do you average per month?

    We average about 600 repair orders per month.

  • What is your parts ordering process?

    Parts are ordered online via a tech's computer.

  • What is your policy on side work?

    Any side work needs to be reviewed and approved by supervisor beforehand.

  • Are there any other unique features of the work environment worth noting?

    We have a true team environment that feels like a family. Management keeps open lines of communication with employees and ensures everyone gets the support they need. Our team makes things fun while getting the job done!

  • Do you offer any skills training or continuing education opportunities?

    We have a technician career development plan which allows techs to move from a Level 1 to Level 6. This is a specified, detailed training plan that will help every tech grow their skills. Our company offers many instructor-led and online courses for free. We will look to you to show interest in these trainings and be self-motivated to grow your career.

  • Can you describe opportunities for career growth at your business?

    We heavily promote from within. Our goal is to help you grow in your career, and we offer a variety of career paths. Techs may be promoted into service management, sales, service admin, or other areas, and we will support them if they have the initiative and desire to grow.

  • Can you describe your performance review process?

    Performance reviews are provided after 90 days of hire, and then on annual basis each spring. There will also be ongoing touchpoints throughout the year to ensure the employee feels supported and has the necessary guidance for growth.

  • What type of safety training is required?

    There is a defined safety checklist for all new hires, conducted both online and in-person. There is an active safety action committee that supports technicians in not only identifying but also resolving any type of safety observation.

  • Can you describe how Techs work with and mentor younger techs?

    We have identified mentors in all our locations to support new hires, including younger techs. All new hires will be assigned a "buddy," or mentor, who looks out for that person. A buddy has defined tasks in the first 100 days, including reviewing shop layout information and safety protocols.

  • How does your shop get involved with the local community?

    With a deep-rooted history of generous community involvement, Fabick Cat supports the communities in which we live and work. Giving back is not only encouraged but celebrated across the organization. The Fabick Cat family recognizes employees who perform charitable work in their communities and contributes financial donations to employee selected organizations. Each month, $500 is donated to an employee-selected charity. Employees may submit a charity of their choice for donation, and we will pick one each month to donate to. During our 100 Year celebration, in 2017, the Fabick family made unprecedented contributions to the following organizations: Segs4Vets, SSM Cardinal Glennon, Wings of Hope, the Boy Scouts of America, the St. Louis Police Foundation, the Masters, and many others.

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    We are proud to be aligned with the FABTECH program at Fox Valley Technical College. FABTECH is an affordably priced, accredited technical diploma series of courses focused on developing entry-level technicians in the construction equipment, engine and electric power-generation fields. Students receive a Technical Diploma but can apply the credits earned toward an AAS degree in Construction Equipment Technology or Electric Power Generation and Marine Engine Technology. This program provides students with opportunity to be on-the-job and earning a good income at one of Fabick Cat’s locations in 12 months! Scholarships from $500 to $1,000 may be awarded based on criteria such as meeting admissions requirements, education and experience, scholastic aptitude, and commitment to complete required course work. Read more about FABTECH here: https://www.fabickcat.com/careers/fabtech/

  • Where do you see the shop in five years?

    We hope to continue providing our customers with the highest level of service possible, as we have been doing for over 100 years. We hope to continue our growth and add amazing technicians to the Fabick family.

  • Is there anything else you’d like to mention about career development and community?

    We take pride in giving back to the community! Employees are provided with 8 hours of time off, each calendar year, for volunteering. Additionally, we donate $500 monthly to an employee-selected charity in the community.

  • Do you have an application form and how long does it typically take to complete?

    We have an online application that takes about 5-10 minutes to complete. Check out our current openings at https://www.fabickcat.com/careers/technicians/

  • Do you phone screen applicants before doing in-person interviews?

    A phone screening will be done by a Recruiter or HR team member. This will last about 30 minutes and ensure the candidate has the necessary qualifications and experience for the position.

  • What do your in-person interviews entail?

    The in-person interview will last about 45-60 minutes. The candidate will meet with the Service Manager, Branch Manager, and/or another staff member (potentially 1-3 people). The interview will include a tour of the shop and chance to see shop techs working.

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    A drug screen, physical, and background check are all conducted before hiring.

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    Besides a hands-on welding assessment for applicable positions, a skill assessment is determined verbally through the interview process.

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    About 1-2 weeks. We try to complete the process as soon as possible while still following necessary steps.

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    We strive to expedite the hiring process as much as possible. We will work with your schedule and our staff's availability to set up interviews as soon as possible and complete everything within several weeks.

  • A Level Technician
    Pay Range: $0 - $0/year

    We have six levels of technicians based on skills, abilities, competencies, education and experience. Each level advances in pay grade providing technicians not only room to grown in current pay grade, but also as they advance their skill set to the next level.

  • B Level Technician
    Pay Range: $0 - $0/year

    We have six levels of technicians based on skills, abilities, competencies, education and experience. Each level advances in pay grade providing technicians not only room to grown in current pay grade, but also as they advance their skill set to the next level.

Health Insurance Offered An extensive choice of medical and prescription drug coverage is available, including a high deductible plan with a health savings account at reasonable rates, for employees and their dependents. Coverage is effective starting date of hire. Access to both a Flexible Spending and Dependent Care Spending account, providing employees tax savings on applicable healthcare and childcare type expenses, is available. Health hotlines: 24-hour access to medical professionals for health-related questions via phone call is available for employees enrolled in the Premiere, Value, or Mercy medical plan options.
Dental Insurance Offered There is a choice of two dental plans that cover preventative, basic and major dental services for employees and their families, as well as varying levels of annual orthodontia coverage for employees’ dependents. Coverage is effective starting date of hire.
Vision Insurance Offered There is a voluntary vision plan that pays the cost of one exam every twelve months and gives an allowance for most eyeglasses and frames. Coverage is effective starting date of hire.
Retirement Plan Offered There is a 401(k) plan to prepare for retirement with a company match of 50% of 6% of individual deferrals with no vesting requirements for eligible employees. Is effective starting date of hire.
Sick Leave Offered Sick leave, paid holidays, paid time off, and a wide variety of leave policies are offered to promote a healthy work-life balance.
Vacation Offered To offer a break from work, all full-time employees receive annual paid time off. New employees starting in the first quarter of the year will receive 80 hours of PTO; employees hired after will receive a pro-rated amount. On January 1st following their hire date, employees will receive 112 hours of PTO. Increases to the annual accrual of PTO will occur on the 5th and 10th full year of employment at 152 hours at 5th year and 192 hours in the 10th year.
Paid Holidays Offered Fabick Cat provides nine paid holidays per year: New Year’s Day Memorial Day July 4th Labor Day Veteran’s Day Thanksgiving Day Day After Thanksgiving Christmas Eve Christmas Day
ST / LT Disability Offered Life and AD&D, as well as Long-Term Disability and Short-Term Disability coverage, are provided to eligible employees. Additional Voluntary Group Term Life is available for purchase at reasonable rates.
Life Insurance Offered Life and AD&D, as well as Long-Term Disability and Short-Term Disability coverage, are provided to eligible employees. Additional Voluntary Group Term Life is available for purchase at reasonable rates. Will preparation services are available to employees that participate in the Voluntary Life Insurance program. This benefit provides one free visit with an attorney to put together a Will.
Uniforms Offered Fabick Cat pays the cost of uniform rental for employees who are required to wear uniforms. Allowances are also offered for safety shoes and tools; for those technicians needing new tools, interest-free tool loans are available. Annual safety boot and winter clothing allowance is offered: $300 for shop techs and $500 for field techs.
Other Offered Community Service: Employees can apply for up to 8 hours of additional paid time off every calendar year to volunteer for a valid non-profit 501(c)(3) foodbank, home construction or child mentoring charitable organization(s). These charitable hours do not impact normal PTO use or accrual and do not apply toward overtime. Parental Leave: Qualifying birth and adoptive parents will be eligible to take Family Medical Leave. Bereavement Leave: Employees are provided paid time off in the event of a death of an immediate family member. Jury Duty Pay: Fabick Cat provides the difference between jury duty pay and the regular day’s pay for the time employees spend serving on jury duty, up to a maximum of ten workdays per calendar year. Gym Discount: Fabick Cat provides gym membership discount of 50%, up to a maximum of $200 per year, provided the employee provides proof of attendance (average of 3 times per week for each quarter). Educational Reimbursement: Fabick Cat will pay for your tuition, books and other required fees for approved courses up to a maximum of $5,250 per calendar year. Employee Discount Program: In addition to group purchasing discounts on Dell and Microsoft office products, all employees can access an online website with discounted movie tickets, theme park tickets, products, electronics, etc. Employee Referral Bonus: Employees receive up to $6,000 for any referral hire who stays with Fabick Cat for a specified period of time. There are other incentives for participating in health and wellness activities, job and safety training, as well as reimbursing qualified safety or training expenses.

SHOP TALK

Shop Talk Video
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Fabick Cat