Durand Buick GMC Cadillac is the newest dealership under the Durand Family ownership that has operated new vehicle dealerships since 1949. We strive to be recognized as a customer and employee friendly organization that is here for the long haul and a benefit all of our customers, vendors and associates. We have many long time employees and take pride in the relationships we have with them. We highly value all our associates but consider our technicians to be the stars in the dealership and marvel at their technical skills and ability to keep up with the rapidly changing automotive technology. When our service department is staffed with knowledgeable techs, we are able to maximize customer satisfaction and repeat business. It is our mission to support them and have plans in place to make their careers with us rewarding, lasting and worthwhile.
Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.
Durand Buick GMC Cadillac is the newest dealership under the Durand Family ownership that has operated new vehicle dealerships since 1949. We strive to be recognized as a customer and employee friendly organization that is here for the long haul and a benefit all of our customers, vendors and associates. We have many long time employees and take pride in the relationships we have with them. We highly value all our associates but consider our technicians to be the stars in the dealership and marvel at their technical skills and ability to keep up with the rapidly changing automotive technology. When our service department is staffed with knowledgeable techs, we are able to maximize customer satisfaction and repeat business. It is our mission to support them and have plans in place to make their careers with us rewarding, lasting and worthwhile.
Yes. Each of the three shops have it's own heating unit. No air conditioning but excellent ventilation.
Technicians do not work in teams at this time
We have one shift that works form 8AM to 5PM
Special tools form GM. Hunter alignment machine purchased in 2021. New tire machine and road force balancer. Recent laptop toughbooks and ample desk top computers.
Now building a new breakroom with lockers, changing area, filtered water dispenser, refreshment area with refrigerator and microwave.
16
850-900
Parts can be ordered via the service advisor or directly at the technician parts counter or by text message
Techs may work on vehicles in their household
We encourage technicians to participate in the GM training program which consists of online video and virtual live training as well as hands on training at the center in Mansfield. The dealership participates in the Technician Excellence program which rewards tech for achieving higher levels of training. The dealership matches all GM rewards. All training is paid at the technician hourly rate.
We promote techs to higher skill levels and pay rates as they achieve training and their abilities advance. Their are also opportunities to move to different departments as openings become available.
We review with our techs several times a year on a formal and informal basis and try to provide positive constructive feedback and insight into the dealership's strategies, goals and vision. Techs rarely ask for additional increases to their hourly rate as we regularly have technician compensation review meetings with service management and the ownership to ensure our pay rates are industry leading.
We host annual safety right-to-know safety training. We mandate ear protection when appropriate and proper equipment for handling torches. We strongly encourage eye protection but it is not mandatory. We provide nitrile gloves and reimbursement for steel toed boots.
New techs generally pair up with an experienced tech to answer questions and receive instructions on unfamiliar repairs. The experienced techs receive compensation for every billable hour form the apprentice.
We support many local organizations especially youth sports and the Pan Mass Challenge. We always are happy to donate to all employees charities, kids school activities, fund raising and sports teams.
We have regular contact with the area trade schools and have active programs that allow students to work in the shop in between their class schedules.
We see our shop as the template for what techs want their work envinoment to be
Yes. Approximates 10 minutes
Phone screening is available on request by the applicant
We have informal meetings, not ultra structured interviews from some MBA manual. We want to get to know the candidate and let him get to know us. The owner of the dealer group is generally the first contact for these meetings.
Background checks and personality test are not performed. Drug screening is performed.
Not at this time. We rely on the statements of the applicant as to their skill level.
1-3 days. In some instances an offer will be made on the spot.
2-5 days
We try to make the process relaxing and friendly which fits our overall atmosphere.
Flat rate compensation of $32 to $38 per hour including sizable year end retention bonus. Additional bonuses for reaching specified flat rate hours per week.
Flat rate compensation of $28 to $34 per flat rate hour including sizable year end retention bonus. Additional bonuses for reaching specified flat rate hours per week.
Flat rate compensation of $25 to $30 per hour including sizable year end retention bonus. Additional bonuses for reaching specified flat rate hours per week.
Also eligible for year end retention bonus.
Goal is to move apprentice techs through entry level and become C tech quickly
Health Insurance | Offered | Health Insurance provided through Central New England Company contributes $50% of premium plus a generous subsidy on deductibles |
Dental Insurance | Offered | To be continued |
Vision Insurance | Not Offered | |
Retirement Plan | Offered | Company sponsors a 401(k) plan with a matching contribution of 25% of employee savings up to 4% of wages |
Sick Leave | Offered | 5 days of personal time/sick leave |
Vacation | Offered | Associates can earn up to three weeks of vacation with two weeks after two years and an additional week after continued employment |
Paid Holidays | Offered | Christmas New Year July 4th Thanksgiving Memorial Day Labor Day |
ST / LT Disability | Offered | Company sponsors a disability plan for all employees |
Life Insurance | Offered | Company sponsors a life insurance plan for all employees |
Uniforms | Offered | Company pays for all uniforms and provides sweatshirts and tee shirts in addition to traditional uniforms for all technicians |
Other | Not Offered | Year end retention bonus is payable to all technicians that are employed on December 31st. It is earned by contributing to the company's goals of customer satisfaction, cooperation, attendance, respect for all associates, adhering to GM policy and procedure and skill level. It can be a sizable amount based on these criteria. |
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Opportunity for a B to B+ technician. We prefer General Motors experience but will be happy to discuss the position with any skilled technician. Looking for experience with front end, drive line, intermediate diagnostic and electrical, HVAC and infotainment. If you possess some of these skill but not all, we are willing to train you in those areas and provide you support in handling unfamiliar repairs.