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Don Hewlett Chevrolet Buick - Technician Jobs in Georgetown, TX

Technician Jobs in Georgetown, TX

Don Hewlett Chevrolet Buick

7601 South Interstate 35 Frontage Road Georgetown, TX 78628
https://www.donhewlett.com/

About Us

Five decades of award-winning sales and service only scratch the surface of what the Hewlett brand stands for. Family, loyalty, and honesty have been at the center of what has brought success to the dealership. Located on IH-35, between Round Rock and Georgetown, Don Hewlett Chevrolet Buick is family owned and operated. The Hewlett’s have a vehicle to meet every lifestyle and budget. We specialize in servicing all GM brands but can work on other makes and models as well. We employ technicians in every stage of their career, from those just starting out to master certified specialists. To view our complete list of open positions, visit www.HewlettCareers.com.

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

Five decades of award-winning sales and service only scratch the surface of what the Hewlett brand stands for. Family, loyalty, and honesty have been at the center of what has brought success to the dealership. Located on IH-35, between Round Rock and Georgetown, Don Hewlett Chevrolet Buick is family owned and operated. The Hewlett’s have a vehicle to meet every lifestyle and budget. We specialize in servicing all GM brands but can work on other makes and models as well. We employ technicians in every stage of their career, from those just starting out to master certified specialists. To view our complete list of open positions, visit www.HewlettCareers.com.

Photos

We are located right on Interstate 35 17 Acre facility Ariel view of the Dealership and all Departments. 57,500 square feet of parts storage

6.3 million dollars in parts inventory  Birds eye view of parking lots for customers vehicles in for repairs Service drive at sunrise. Views from the Main Shop  entrance. Technicians enjoying one of our  fish fry's . Chet Garner the Daytripper tours the Service Department and chats up one of the technicians. Xpress Oil Change Plus write up building.

Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Is the shop heated? Air conditioned?

    The shop is not air conditioned, it is opened to the east and West, but we do have three 24' Big Ass Fans in the main service shop and numerous wall fans in our Xpress Shop for very good air flow and circulation. Both shops are heated for the colder winter days

  • What is the size of the team I’d be working with?

    We have 9 main shop service consultants, 4 Xpress service consultants, two shop foremen's, one booker-flagger, two warranty clerks, and a service BDC staffed with 4 employees. We currently have 20 main shop technicians and 12 express

  • What are the shop hours and what are the shift timeframes?

    Technician hours for the Main Shop are from 7:30am - 5:30pm Monday - Friday And 7:30am - 1:00pm on Saturday. Main shop technicians are required to work every third Saturday Xpress technician hours are 7:00am - 6:00pm Monday - Friday and 7:00am - 3:00pm on Saturdays.

  • What tools does the shop provide that are available for all technicians to use?

    We have an organized Special Tool Room with the GM required special tools and a process for checking out and accounting for them. We also have 3 alignment machines, 3 tire balancers, 2 tire changers, 2 brake lathes, all from Hunter Engineering, multiple battery chargers and testers, hot wash vat and more.

  • What type of break room facility is provided?

    Our break room is air conditioned and heated, has a very large fridge, 60" TV with hundreds of cable channels, vending and drink machines, microwaves, toasters, etc.

  • How many bays does your shop have?

    Our main shop has 48 bays and the Xpress shop has 10. Most of our stalls have in ground lifts, this gives the technicians more room to work and get around the vehicles

  • How many repair orders do you average per month?

    The average for the entire service department is between 3,500 and 4,000 repair orders per month.

  • What is your parts ordering process?

    We have an in house communication tool called Workflow360. All technicians have there own PC to utilize this tool and keep track of their communications with parts, service consultants, managers, and others in the dealership. You order your parts through Workflow360 and the parts department communicates and brings the part directly to the technician.

  • What is your policy on side work?

    We do allow side work on vehicles that live in the Technician's same household. Other requests are handled on a case-by-case basis and should be discussed with the Service Manager prior to any work being started.

  • Are there any other unique features of the work environment worth noting?

    Our two shops are well lit. We have a full time janitor that helps to keep the shops clean and uncluttered. We have two shop foremen that respond to technician's needs. We are not opposed to spending money on equipment once we see the need for it. We have and in house communication system called Workflow360, technicians who use it for the first time love it.

  • Do you offer any skills training or continuing education opportunities?

    We believe in technician training, it is a must in our industry and a requirement of the dealership. Commissioned technicians are paid for all training, whether it is in house or at an offsite location. The minimum payment is the agreed upon hourly rate, if a technician is over 100% efficient then they are paid this amount. Offsite training is based on per day average and all expenses are paid.

  • Can you describe opportunities for career growth at your business?

    We have a large Xpress operation and we move technicians from here to our main shop, once the individual is ready. The technicians skill level and training will help determine growth opportunities. In our main shop we encourage and expect technicians to continually increase their skill level and knowledge.

  • Can you describe your performance review process?

    We currently do not have a formal review process. We have two shop foremen and a service manager that are in constant communication with all technicians regarding their performance, punctuality, cooperation, cleanliness, and organizational skills.

  • What type of safety training is required?

    We have an in depth safety training program. The required safety training is dependent upon the position the employee is hired for.

  • Can you describe how Techs work with and mentor younger techs?

    Mentoring with a senior technician is dependent on the individual. We have two shop foremen, one Xpress foreman and a production manager. These four employees work very closely with all technicians and continuously evaluate their performance and provide guidance where needed.

  • How does your shop get involved with the local community?

    The Hewlett Dealerships are very involved locally, sponsoring community events like Georgetown's Red Poppy Festival. We also are involved with organizations that assist with those affected by a cancer diagnosis i.e., Flatwater Foundation and we help fund programs for the most vulnerable children in our community through the Helping Hand Home, CASA of Williamson County and the Children's Advocacy Center, to name just a few. Our employees also pull together when needed to help each other through tough times, we collect food for the local food banks, raise money for local animal shelters and more.

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    It's important to educate and mentor the youth in our community. The dealership sponsors the Auto Tech programs at the local schools. We sponsor and judge the local high school's Texas Shoot Out competition, and we're often invited to speak at the career fairs at local high schools and vocational schools, talking with the students about careers in the automotive business.

  • Where do you see the shop in five years?

    Technology, technology, technology! In the next five years we see the shop continuously improving to get customers vehicles repaired faster and smarter. We certainly look forward to continued success and a great reputation. We can only do this by hiring and retaining good employees.

  • Is there anything else you’d like to mention about career development and community?

    We try to always promote from within, from our service drive lot attendants, to our Xpress and main shop technicians, and service consultants. If a position becomes available, we will always look internally first.

  • Do you have an application form and how long does it typically take to complete?

    General Application as well as all Current Openings can be found at www.hewlettcareers.com

  • Do you phone screen applicants before doing in-person interviews?

    We can and will do phone interviews depending upon the location of the applicant. We do prefer in person interviews.

  • What do your in-person interviews entail?

    We ask each applicant to allow as much as two hours for a complete interview. This interview will consist of talking with several people, including the Service Manager, two shop foremen, and the dispatcher-production Manager. We feel this gives enough time for the Dealership and the applicant to determine if it is a good fit for all involved.

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    All applicants must demonstrate ability to pass a pre-employment background check and drug screen. Personality is assessed at time of interview.

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    The skill assessment takes place during the interview. This is based on years of being in the industry, level of experience, dealership or aftermarket training, etc.

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    This is on a case by case basis depending upon how many positions we may be needing to fill. In some instances, an offer will be given the day of the face-to-face interview. If an offer is not extended at the time of the interview, you can expect to hear from someone within three to five days at most.

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    In most case five days or less.

  • A Level Technician
    Pay Range: $70,000 - $110,000/year

    Flat rate commissioned pay plan.

  • B Level Technician
    Pay Range: $50,000 - $70,000/year

    Flat rate commissioned pay plan.

  • C Level Technician
    Pay Range: $35,000 - $55,000/year

    This level of technician is what we consider a Lube Tech and is commissioned-based, once the technician becomes acclimated to working in the dealership.

  • Lube Technician
    Pay Range: $30,000 - $35,000/year

    This position starts out as clock hour pay. Once this position has undergone the training needed, they will graduate to our C Level position and if desired, will move to a flat rate commissioned pay plan.

  • Service Advisor
    Pay Range: $60,000 - $120,000/year

    This is a commissioned-based pay plan. Income will be based on the individuals skill level, communication, and organizational skills.

  • Collision Technician - A Level
    Pay Range: $70,000 - $130,000/year

    Flat rate commissioned pay plan.

  • Collision Technician - B Level
    Pay Range: $60,000 - $80,000/year

    Flat rate commissioned pay plan.

  • Collision Painter
    Pay Range: $80,000 - $120,000/year

    Flat rate commissioned pay plan.

  • Collision Prepper
    Pay Range: $45,000 - $65,000/year

    Flat rate commissioned pay plan.

Health Insurance Offered Medical Insurance is provided by Blue Cross Blue Shield of Texas (BCBSTX) Three Medical Plans are available: HRA Plan, HSA Plan and Buy-Up Plan
Dental Insurance Offered Dental Insurance is provided by Blue Cross Blue Shield of Texas (BCBSTX)
Vision Insurance Offered Vision Insurance is provided by Ameritas
Retirement Plan Offered We have partnered with Transamerica for our 401(k) savings plan The company will match 100% of your contributions dollar for dollar up to 1% of eligible pay and 50% each additional dollar greater than 1%, up to no more than 6% of eligible pay
Sick Leave Offered Employees accrue 3 Days of sick pay per year after the 1st year of employment Hours roll over every year until 15 days are accumulated
Vacation Offered Vacation PTO begins to accrue on Day 1 of hire and can be used after 90 days After 1 year of employment you will accumulate 40 hours of PTO From 1st through 6th 80 hours will be accumulated From 7th through 9th 104 hours will be accumulated From 10th and thereafter 120 hours will be accumulated
Paid Holidays Offered The Dealership will observe the following Holiday and be closed: January 1st, New Year Day July 4th, Independence Day Thanksgiving Day December 24th Christmas Eve December 25th, Christmas Day Employees are eligible for Holiday Pay after 30 days of employment
ST / LT Disability Offered Offered through American Fidelity
Life Insurance Offered Voluntary Life insurance provided by Allstate
Uniforms Offered Dealership covers 1/2 of the cost of uniforms through Cintas
Other Offered Several other ancillary insurance products offered like Accident, Critical Illness or Cancer policies. We have an Employee Assistance Program, eligibility begins day 1.

SHOP TALK

Shop Talk Video
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Don Hewlett Chevrolet/ Buick
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Ariel view of the Service, Express, Parts department and Service Drive
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Main Shop Views
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Technician break room.
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Don Hewlett Chevrolet/ Buick