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Croce's Transmission Specialists - Technician Jobs in Norwalk, CT

Technician Jobs in Norwalk, CT

Croce's Transmission Specialists

301 Main Avenue Norwalk, CT 06851
https://crocestrans.com/

About Us

We're a high-volume transmission shop with a great reputation since 1999! We do work for vehicle owners, small fleets, municipalities and dealerships. We are blessed to have a caring team. If you thrive in an environment where teamwork, collaboration, your experience and ideas are valued, we look forward to meeting you and learning more about you and your goals.

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

We're a high-volume transmission shop with a great reputation since 1999! We do work for vehicle owners, small fleets, municipalities and dealerships. We are blessed to have a caring team. If you thrive in an environment where teamwork, collaboration, your experience and ideas are valued, we look forward to meeting you and learning more about you and your goals.

Photos

Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Do you have an application form and how long does it typically take to complete?

    We have an online application that takes less than 10 minutes to complete: https://docs.google.com/forms/d/e/1FAIpQLScP23f7DZLiR4YdfSOLnQa4Qo95-vfllxOMlEs-UDBh-15qOg/viewform

  • Do you phone screen applicants before doing in-person interviews?

    Yes

  • What do your in-person interviews entail?

    The in-person interview will last roughly 1 hour. It will be a chance for us to learn more about the candidate's work experience and background, and include a tour of the facility. If during the day time, the candidate will have a chance to meet other team members.

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    We conduct reference checks before hiring.

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    Yes, the skill assessment consists of situational questions to understand how the candidate would fix something or handle an issue. Responses can be verbal or written - whichever the candidate is more comfortable with.

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    Within 1 week

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    About 2 weeks - may be sooner depending on the candidate's schedule.

  • Is the shop heated? Air conditioned?

    The shop is heated during colder months. It is comfortable year-round, but we are looking into getting air conditioning as well.

  • What is the size of the team I’d be working with?

    We have 7 staff 7 total, including 4 techs, a service advisor, customer service rep, and financial manager.

  • What are the shop hours and what are the shift timeframes?

    Monday - Friday 8:00 am - 5:00pm

  • What tools does the shop provide that are available for all technicians to use?

    Techs will want to have their own basic tool set, but we provide major tools including scanning tools, etc. We work with a tow company that will assist with getting tools to the shop if wanted. Also, we have a "community" tool box available if a tool is needed right away and a tech does not have their own on hand.

  • What type of break room facility is provided?

    We have a comfortable break room area with table, 5 chairs, refrigerator, microwave, toaster oven, and sink. It is air conditioned and used as a space for team meetings. There is also a computer available in the break room.

  • How many bays does your shop have?

    4 bays

  • How many repair orders do you average per month?

    About 100 (transmission shop)

  • What is your parts ordering process?

    Techs will decide which parts are needed and any issues they are seeing. If a part is not in stock and needs to be ordered, the tech will get estimate of when it will arrive. If a part is low, we will ensure more are ordered.

  • What is your policy on side work?

    No side work permitted at the shop.

  • Do you offer any skills training or continuing education opportunities?

    Yes, we encourage training! Training is provided through affiliated associations we work with. Sometimes, we may bring in speakers for lunch-and-learn sessions to discuss various topics. Along with career training, we also encourage personal development and training.

  • Can you describe opportunities for career growth at your business?

    We strive to know an employee's goals - either personal or career-related - to help with a skill development plan. If someone is interested in growing into another position with us, we like to define the role & responsibilities, provide them with an opportunity to shadow, and help them develop needed skills for the positions. We provide cross-training opportunities within the shop.

  • Can you describe your performance review process?

    Our performance reviews will look at both metrics and how staff are meeting goals, but also their communication skills and how they work with others.

  • What type of safety training is required?

    Safety training is provided during the new employee onboarding process. We will bring the member through the shop and point out where things are kept, safety protocols, anything processes specific to shop, etc. There is a monthly review of potential safety issues, and we will discuss anything found. There is also a "shop clean-up" each fall, (which is done on a Saturday and given as a comp day). This is a fun day for team bonding, but also encourage the team to think about ideas for improved safety and efficiency.

  • Can you describe how Techs work with and mentor younger techs?

    When a new member starts, they are assigned a mentor to help answer questions about processes and procedures to ensure they are comfortable. The mentor helps double-check work for safety reasons and will provide guidance throughout the member's development.

  • How does your shop get involved with the local community?

    We are highly involved in the local community! In April, during National Car Care Month, we offer free vehicle inspections outside in our parking lot, with giveaways and care care information! This has helped community members get more comfortable with auto care, and increased awareness of our shop. A portion of April's proceeds are donated to Make a Wish Connecticut. In October, we are involved with the Brakes for Breasts campaign to help fight breast cancer. We are also involved with Wheels for Wishes, which encourages people to donate their vehicles if not used, and benefits Make a Wish Connecticut. During COVID, we have offered free oil changes to first responders, health care workers, and others on the front line helping our community. Check out more about our community involvement here: https://crocestrans.com/community

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    We are involved with school career fairs, presenting to students and families are school career nights, and hope to soon start a job shadowing partnership with a local high school automotive program.

  • Where do you see the shop in five years?

    Our goal is to be growing! Along with adding more stellar team members, and helping our staff grow leadership and management skills.

  • A Level Technician
    Pay Range: $0 - $0/year

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  • B Level Technician
    Pay Range: $0 - $0/year

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Health Insurance Offered Provider: Cigna We cover 100% of the plan cost for an employee, and 50% for dependents. Coverage is effective the 1st of the month after the first 60 days of employment
Dental Insurance Not Offered Not currently offered, but we are looking into a dental discount plan.
Vision Insurance Not Offered Not currently offered, but we are looking into a vision discount plan.
Retirement Plan Offered Simple IRA
Sick Leave Offered Included in PTO 1 week earned after 1 year 2 weeks earned after 2 years 1 day added each year, after 5 years
Vacation Offered Included in PTO 1 week earned after 1 year 2 weeks earned after 2 years 1 day added each year, after 5 years
Paid Holidays Offered 6 standard paid holidays provided: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
ST / LT Disability Offered AFLAC
Life Insurance Offered AFLAC
Uniforms Offered A week's worth of uniforms are provided at a time. We have a dedicated area in the shop where they are hung.
Other Not Offered

SHOP TALK

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