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It is our mission at Community Automotive to delight our customers with automotive expertise, excellent service, and thorough communication as we partner with them in the caring of their automotive related needs. Our auto repair shop in Grand Rapids, Michigan, provides the best care drivers can find in the area! Honesty, integrity, and respect will drive our relationships with our customers and employees and permeate all we do. Established in 1975. Community Automotive Repair (CAR) was founded out of a faith-based group formerly referred to as "The Community” in Grand Rapids, MI. Dick Zaagman (owner) began in the early 70s repairing vehicles owned by members of The Community. Members of this group eventually became the first employees of CAR, motivated specifically by a collective agreement to trade their time for minimum wages so most business profits could be poured back into the local neighborhood serving families with the greatest needs. After leaving, The Community, CAR transformed a backyard garage model into what would become the acquisition of a small Unocal 76 service station, later it grew to 8 bays and certified Bosch Auto Service repair shop. We now operate 12 bays. We specialize in imports and performance vehicles. We are a dealership alternative and consider ourselves leading experts in various makes such as: Audi, Volkswagen, BMW, Porsche, Mercedes, Jaguar, Land Rover, Subaru, Honda, and Toyota. We also offer services for exotic cars and classics. With Electric Vehicles (EVs) and Hybrids starting to increase in production in the mid-2000s, we have started to prepare for servicing these types of vehicles too. We are NOT exclusively a foreign service repair shop; domestic counterparts are welcome.
Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.
It is our mission at Community Automotive to delight our customers with automotive expertise, excellent service, and thorough communication as we partner with them in the caring of their automotive related needs. Our auto repair shop in Grand Rapids, Michigan, provides the best care drivers can find in the area! Honesty, integrity, and respect will drive our relationships with our customers and employees and permeate all we do. Established in 1975. Community Automotive Repair (CAR) was founded out of a faith-based group formerly referred to as "The Community” in Grand Rapids, MI. Dick Zaagman (owner) began in the early 70s repairing vehicles owned by members of The Community. Members of this group eventually became the first employees of CAR, motivated specifically by a collective agreement to trade their time for minimum wages so most business profits could be poured back into the local neighborhood serving families with the greatest needs. After leaving, The Community, CAR transformed a backyard garage model into what would become the acquisition of a small Unocal 76 service station, later it grew to 8 bays and certified Bosch Auto Service repair shop. We now operate 12 bays. We specialize in imports and performance vehicles. We are a dealership alternative and consider ourselves leading experts in various makes such as: Audi, Volkswagen, BMW, Porsche, Mercedes, Jaguar, Land Rover, Subaru, Honda, and Toyota. We also offer services for exotic cars and classics. With Electric Vehicles (EVs) and Hybrids starting to increase in production in the mid-2000s, we have started to prepare for servicing these types of vehicles too. We are NOT exclusively a foreign service repair shop; domestic counterparts are welcome.
Our shop is very comfortable, heated, air conditioned, and cleaned twice a week.
Our team consists of: - 7 Technicians - 1 Maintenance Technician - 2 part-time Porters - 2 Service Advisors - 1 Service Manager - 1 Bookkeeper - 1 Business Manager - 1 President
Open Monday - Friday, 7:00am - 5:30pm (technicians schedule is 7:30am - 5:00pm). We enjoy our weekends with family, friends, hobbies, outdoors, and other relaxing activities.
Too many to list, we're loaded!
Open room with brilliant natural light coming in from the windows. Additional small break room to prepare food and store items. We have a Kurig and provide a variety of coffee, tea, and hot chocolate free for employees; microwave, microwave oven, toaster, fridge/freezer, and utensils all provided.
12 bays.
We're a very busy shop, 344 average monthly repair orders.
Service advisors order, handle, and distribute parts to technician shelves. Technicians often request certain parts and state preferences.
Our employees may use our shop for their own vehicle repairs and immediate family outside of normal business hours or weekends. Shop may not be used to run your own side business.
We care about mother nature and purposefully have environmentally friendly design and actions. - Use of recycled oil to heat building. - Natural lighting, lots of windows and garage doors are glass. - White roof membrane to reduce urban heat island effect. - Scrap metal recycling. - Tire recycling. - Planter boxes outside. - Follow all EPA guidelines.
In our industry it is important that we strive to continuously improve our ability and knowledge while preparing for the future. We provide many opportunities and encourage our team to continually improve through educational experiences, classes, seminars, video training, books, etc. We cover all pre-approved training at 100% of the cost and we pay you to attend training. Additionally, we award bonuses to teammates that complete 40 hours or greater of training per year.
- ASE certification support. - Apprenticeship program in partnership with NAPA AutoCare Solutions. - Elite Business Coaching - classes, videos, articles, etc. for continual growth and leadership training. - Multiple subscriptions and partnerships available to employees for continual ed.
Daily billed hours tracking in real time. Weekly metrics provided for performance. Quarterly feedback and goals progress review.
General industry safety training and on-going monthly safety topics cover relevant safety information.
We have one Lead Technician that helps during orientation and on-going training. Other technicians offer advise and help as needed. We are a team oriented shop so everyone helps each other and shares their strengths with each other.
We service our community with a strong emphasis on a local non-profit called Inter City Christian Foundation (ICCF). We service their fleet of vehicles and financially donate to their organization. We attend a once a year dinner and fundraiser. We support Local First, an organization focused on increasing business and purchasing from local nearby businesses.
We have been involved with local tech schools and high schools as mentors, guest speakers, teachers, and provide opportunities for internships.
We see our shop growing and improving in the following areas: 1. Space and amenities 2. Customer Service (creating an uncommon and unforgettable customer experience) 3. Increased community support.
Yes, about 15-30 minutes.
Yes
Tour of shop, introduction to some of the team, sit-down interview with 2-3 individuals. Sometimes we invite applicants to work a 2-4 hours shift to get a general feeling of the work environment and to provide us the chance to assess the candidates capabilities and competencies.
Criminal background checks, Motor Vehicle Record checks, DiSC Personality Profiles, and pre-employment drug screen.
Yes, one written self-assessment and possible on-site work assessment.
Depends on how many candidates we have in our interview process, but often 1-2 days.
Depends, could be 1-5 days or a couple weeks. We prefer to work rapidly and quickly on hiring the right fit individual.
- Flat rate pay with increasing increments based on hours billed during week. - Rolling 4 week bonus pay eligible once 50 hours billed time is reached. Annual bonus potential of about $7,800. - Bi-weekly payroll.
- Flat rate pay with increasing tiers based on hours billed per week. - Rolling four week billed hours bonuses with annual potential of $3,900. - Bi-weekly payroll.
Base wage: $45,000 - $50,000 annual salary. Starting wage is based on equivalent experience. Commission: $3.25 per hour sold with minimum of 80 hours sold during the pay week. Service advisor must sell 80 hours minimum per week to be eligible for commission for that pay week. Each pay week starts on Monday and ends Sunday. However we do not have weekend hours so often selling happens between Monday – Friday. Below is a sample chart of hours sold and commission per hours sold.
| Health Insurance | Offered | Your health and the health of your significant others is important to us. That is why we offer a reliable health insurance plan – Priority Health HMO a. Single plan monthly premium: $459.35, Employee pays $106.00 per check b. Double plan monthly premium: $1,075.55, Employee pays $254.40, per check c. Family plan monthly premium: $1,299.64, Employee pays $307.41, per check d. 8/1 renewal, non-aggregate deductible. e. Eligibility Waiting Period: First day after 90 days. Priority Health is one of the leading health insurance providers in the greater Grand Rapids area. Plan contract supersedes any descriptions set forth here. |
| Dental Insurance | Offered | We work with an independent insurance agent that coordinates group rates for us on dental insurance. This benefit is supplied to employees as an elective benefit. Employees pay for the benefit premium through payroll deduction. |
| Vision Insurance | Offered | We work with an independent insurance agent that coordinates our vision insurance. This benefit is supplied to employees as an elective benefit as a rider option with dental. Employees pay for the benefit premium through payroll deduction. |
| Retirement Plan | Offered | It is good to save for the future, so we provide an IRA (traditional and ROTH) Retirement Plan with Safe Harbor Match, 100% match on first 3% and 50% match on anything over 3% up to 5%. Waiting period is one year of employment. 100% vested, no vesting schedule. |
| Sick Leave | Offered | Unpaid sick leave is offered case by case. |
| Vacation | Offered | Excellent paid vacation 5 -15 days. Upon hire, vacation days provided are based on previous years equivalent experience. Paid vacation is equivalent to 8 hours of pay per day and paid at average hourly rate. |
| Paid Holidays | Offered | Six paid holidays: New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. |
| ST / LT Disability | Offered | We offer a supplemental insurance with Colonial Life that employees may elect. This benefit is provided at a group rate, employee pays premium through payroll deduction. Waiting period is 90 days. |
| Life Insurance | Offered | We offer a supplemental insurance with Colonial Life that employees may elect. This benefit is provided at a group rate, employee pays premium through payroll deduction. Waiting period is 90 days. |
| Uniforms | Offered | We present ourselves professionally and make it easy for customers to know who works at Community Automotive so we provide uniforms and a weekly service to laundry your uniforms. We make this easy by having a provider pick up your laundry at work and this in turn keeps your home clean and your washer/dryer free from oily and grimy uniforms. Technicians share uniform cost at 50% bi-weekly deduction through payroll |
| Other | Offered | In our industry it is important that we strive to continuously improve our ability and knowledge while preparing for the future. We provide many opportunities and encourage our team to continually improve through educational experiences, classes, seminars, video training, books, etc. We cover all pre-approved training at 100% of the cost and we pay you to attend training. Additionally, we award bonuses to teammates that complete 40 hours or greater of training per year. Tool Coverage – Comprehensive general liability insurance in case of fire, theft, etc. |
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