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Chapel Hill Tire - Technician Jobs in Chapel Hill, NC

Technician Jobs in Chapel Hill, NC

Chapel Hill Tire

201 South Estes Drive Chapel Hill, NC 27514
https://www.chapelhilltire.com/

About Us

Chapel Hill Tire is a values-based company. We operate from the belief that while we service vehicles, we serve people. Each day, we work to live out our five core values: 1. Strive For Excellence 2. Treat Each Other Like Family 3. Say “Yes” To Customers & Each Other 4. Be Grateful & Helpful 5. Win As A Team (and the customer is part of the team) Empowering our people to improve everything we do, we make saying “Yes” to creative solutions a part of our culture. We are the largest independent automotive service company in the Triangle. We currently have 9 shops and have plans to double that in the next couple years to ensure our team has growth opportunities.

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

Chapel Hill Tire is a values-based company. We operate from the belief that while we service vehicles, we serve people. Each day, we work to live out our five core values: 1. Strive For Excellence 2. Treat Each Other Like Family 3. Say “Yes” To Customers & Each Other 4. Be Grateful & Helpful 5. Win As A Team (and the customer is part of the team) Empowering our people to improve everything we do, we make saying “Yes” to creative solutions a part of our culture. We are the largest independent automotive service company in the Triangle. We currently have 9 shops and have plans to double that in the next couple years to ensure our team has growth opportunities.

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Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Is the shop heated? Air conditioned?

    The shops are heated but have no air conditioning. We do provide plenty of large fans to help cool the shop!

  • What is the size of the team I’d be working with?

    Most of our shops have 10 to 15 team members

  • What are the shop hours and what are the shift timeframes?

    Our store hours are Monday thru Friday 8:00am-4:00pm. We take pride in the fact that our team has a life outside of work. Family is important to us so we want our team to eat dinner with their family and attend sporting events and have weekends free. Spouses love us!

  • What tools does the shop provide that are available for all technicians to use?

    We have the most state-of-the-art scan tools and equipment as we work on all years and models of cars.

  • What type of break room facility is provided?

    All of our shops have Break rooms with comfortable chairs and appliances to heat meals up.

  • How many bays does your shop have?

    Our bays range from 6 to 10 bays but most have 8 bays.

  • How many repair orders do you average per month?

    650

  • What is your parts ordering process?

    We have a Parts Coordinator that handles all parts ordering.

  • What is your policy on side work?

    We discourage side work if it conflicts with our business.

  • Are there any other unique features of the work environment worth noting?

    You can expect to gain a few pounds as we are always doing something for our team to say thanks whether it is biscuits for breakfast or a nice lunch or grilling out. We like to have company gatherings to get the team together but Covid slowed that down. We just had a catered dinner for the team with games, music, and drinks!

  • Do you offer any skills training or continuing education opportunities?

    We offer hybrid training, we have sent people to ADAS training, and other continuing education opportunities that we discover.

  • Can you describe opportunities for career growth at your business?

    We always promote from within. All of our managers and parts coordinators come from our current team. We have career paths in writing to help our team grow.

  • Can you describe your performance review process?

    We are very communicative so there are no surprises when we conduct semi-annual reviews. We let the team member evaluate themselves and the manager. We also have two Growth and Development sessions per year where we discuss the team members' growth and how we can help get them to the next level. We also discuss personal dreams and see if we can help them with those as well.

  • What type of safety training is required?

    We have safety training prior to hitting the floor and we also require everyone to go through TIA safety training. We also have OSHA come in once every 18 months to inspect our shops for safety and health violations.

  • Can you describe how Techs work with and mentor younger techs?

    We encourage our techs to work with young and upcoming techs. We know most techs understand the value of having a mentor and being that for someone else.

  • How does your shop get involved with the local community?

    We do so many things with the community that I could not name them all. Most notable is we fix cars for a group called Wheels For Hope. This organization helps people get on their feet by providing reliable cars to get to work. We donate the labor and our guys really enjoy working on these cars. They do get paid for their regular labor rate. We also work with other nonprofits such as Ronald McDonald House, the refugee center, SECU house, SPCA, and many more.

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    We visit our local schools and high schools on at least a monthly basis.

  • Where do you see the shop in five years?

    With the same team and continue to do the best work for our customers. We are run very well and are very busy so I do not think we focus on revenue growth as much as we do customer satisfaction.

  • Is there anything else you’d like to mention about career development and community?

    Our mission is to create a WORK HAPPY, DRIVE HAPPY movement. We strive to make sure our team and our customers have a fun and enjoyable experience.

  • Do you have an application form and how long does it typically take to complete?

    We use an online system that usually takes less than 30 minutes.

  • Do you phone screen applicants before doing in-person interviews?

    Our HR department does a phone screen on all candidates then the Store Manager will call and set up a face-to-face meeting.

  • What do your in-person interviews entail?

    We want to get to know the candidate and for them to get to know us. We will ask a few questions to determine skill level and work history. We typically will take a tour of the shop and give them a chance to meet and talk to our team.

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    We do perform background checks and drug screens prior to hiring.

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    No formal skill assessment. Skill set is discussed during the interview process.

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    If we do not have to wait to interview multiple candidates it can be a day or two.

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    So many factors go into this process but from application to hiring can take a week. More if we have to wait for drug test results.

  • A Level Technician
    Pay Range: $65,000 - $100,000/year ($31.25 - $48.08/hr)
    ($31.25 - $48.08/hr)

    We pay our techs on a flat rate. 10 Great Employee Benefits Separate Us From The Competition Paid On the JobTraining and ASE Certifications PTO (paid time off) Weekends and nights off Tuition reimbursement 401K with 100% vesting and company match Health and wellfare benefits Dental and Vision benefits Company paid life insurance Aflac Insurance Uniforms

  • B Level Technician
    Pay Range: $45,000 - $70,000/year ($21.63 - $33.65/hr)
    ($21.63 - $33.65/hr)

    We pay our Btechs on a flat rate 10 Great Employee Benefits Separate Us From The Competition Paid On the JobTraining and ASE Certifications PTO (paid time off) Weekends and nights off Tuition reimbursement 401K with 100% vesting and company match Health and wellfare benefits Dental and Vision benefits Company paid life insurance Aflac Insurance Uniforms

  • Lube Technician
    Pay Range: $30,000 - $40,000/year ($14.42 - $19.23/hr)
    ($14.42 - $19.23/hr)

    We pay our Lube Techs hourly 10 Great Employee Benefits Separate Us From The Competition Paid On the JobTraining and ASE Certifications PTO (paid time off) Weekends and nights off Tuition reimbursement 401K with 100% vesting and company match Health and wellfare benefits Dental and Vision benefits Company paid life insurance Aflac Insurance Uniforms

  • Service Advisor
    Pay Range: $50,000 - $75,000/year

    We pay an hourly rate ranging from $11 to $14 per hour and 3% of sales as a commission structure. 10 Great Employee Benefits Separate Us From The Competition Paid On the JobTraining and ASE Certifications PTO (paid time off) Weekends and nights off Tuition reimbursement 401K with 100% vesting and company match Health and wellfare benefits Dental and Vision benefits Company paid life insurance Aflac Insurance Uniforms

  • Student Tech / Apprentice
    Pay Range: $12 - $14/hour

    This is an hourly position 10 Great Employee Benefits Separate Us From The Competition Paid On the JobTraining and ASE Certifications PTO (paid time off) Weekends and nights off Tuition reimbursement 401K with 100% vesting and company match Health and wellfare benefits Dental and Vision benefits Company paid life insurance Aflac Insurance Uniforms

Health Insurance Offered Medical Plan www.phpcarolinas.com | 866-636-0239 Your medical coverage through Hero Health is an “open access” PPO plan, which means that you do not need to select a primary care doctor nor will you need a referral to visit a specialist. As long as you remain in the network, your benefits will be covered at the higher in-network benefit amount. Our plan provides some unique benefits designed to save you money. This includes no-cost generic drugs, no cost surgical services (must be coordinated by Hero Health) and no cost imaging (free-standing facilities only). Costs: MEDICAL BI-WEEKLY CONTRIBUTION Employee $101.96 Employee/Spouse $305.88 Employee/Children $256.94 Family $509.81 Annual Deductible $3,000/$6,000 $6,000/$12,000 Out-of-Pocket Maximum $5,000/$10,000 $10,000/$20,000 POWER OF ZERO NO COST SERVICE: Bundled Surgical Services Surgical services coordinated by Hero Health-No Cost Second Diagnostic Opinions Coordinated by MedWatch/Pinnacle Care-No Cost KIS Imaging Centers,CT, MRI and PET Scans. MRI and CT scans at free- standing facilities only-No Cost Telemedicine Service-No Cost Diabetic Supplies When purchased through diabetic program-No Cost
Dental Insurance Offered Voluntary Dental Plan www.guardianlife.com | 800-482-7342 Your dental plan is provided by Guardian. While there is a network associated with this plan, there is no penalty for not using the network. Whether your dentist is in or out-of-network, the benefits will be paid the same regardless. Dentists who are in-network cannot balance bill you for amounts over the allowed charges; however, non-network dentists may bill you for amounts over the allowed charges. LEVEL OF COVERAGE IN-NETWORK OUT-OF-NETWORK Benefit Period Calendar Year Single/Family Deductible $50/$150 Benefit Max $1,500 Preventive Care 100% Basic Care 80% after deductible Major Care 50% after deductible
Vision Insurance Offered Voluntary Vision Plan www.guardianlife.com | 800-482-7342 Your vision plan is provided by Guardian. While a large number of people wear corrective lenses or contacts, detection is very important in catching diseases and impairments at an early stage when treatment can prevent further damage. IN-NETWORK OUT-OF-NETWORK Benefit Frequency Exams: 12 months Lenses & Contacts: 12 months Frames: 24 months Exam $10 Copay Up to $40 Allowance Frames & Lenses $25 Copay1 Frames: Up to $45 Allowance Lenses: Allowance varies from $40-$80 Contact Lenses in lieu of Lenses & Frames Up to $130 Allowance Up to $130 Allowance 1Frames are covered up to $130 Allowance plus discount on balance over allowance after copay
Retirement Plan Offered All regular full-time employees who have completed at least six months of employment are eligible to participate in the Company's 401(k) plan. Chapel Hill Tire provides matching funds for each employee dollar contributed as follows: l00% match for the first 3% of an employee's salary and 50% match for the next 2% of an employee's salary.
Sick Leave Offered Length Of Service Paid Time Off (PTO) 0 – 5 years 10 days (80 hours) After 5 years 11 days (88 hours) After 6 years 12 days (96 hours) After 7 years 13 days (104 hours) After 8 years 14 days (112 hours) After 9 years 15 days (120 hours) 10 days (80 hours) 11 days (88 hours) 12 days (96 hours) 13 days (104 hours) 14 days (112 hours) 15 days (120 hours)
Vacation Offered Sick and Vacation are all together
Paid Holidays Offered New Year's Day (January 1) Memorial Day (last Monday in May) Independence Day (July 4) Labor Day (1st Monday in September) Thanksgiving Day (4th Thursday in November) Christmas Day (December 25)
ST / LT Disability Offered Voluntary Short Term Disability www.guardianlife.com | 800-482-7342 • 100% Employee-paid • Benefit begins after 14 days of disability for accident or illness • Weekly benefit is 60% of your salary to a maximum of $1,000 • Benefit period is 26 weeks including 14 day elimination period • There is a 12 month wait for pre-existing conditions when there is a diagnosis or treatment 3 months prior to Short Term Disability enrollment • Evidence of Insurability (EOI) is required if you enroll after you are first eligible for coverage • Cost is based on your age and income Voluntary Long Term Disability www.guardianlife.com | 800-482-7342 • 100% Employee-paid • Benefit begins after 180 day elimination period • Monthly benefit is 60% of your salary to a maximum of $6,000 • Benefit period is to 5 years • There is a 12 month wait for pre-existing conditions when there is a diagnosis or treatment 3 months prior to Long Term Disability enrollment • Evidence of Insurability (EOI) is required if you enroll after you are first eligible for coverage • Cost is based on your age and income
Life Insurance Offered Group Life Insurance www.guardianlife.com | 800-482-7342 Group Life Insurance is provided at no cost to all full-time employees • $25,000 benefit • Accidental Death and Dismemberment up to $25,000 • Accelerated life provision • Waiver of premium if disabled • Benefit reduction beginning at age 70 Voluntary Life Insurance www.guardianlife.com | 800-482-7342 Voluntary Life Insurance is available for the employee, spouse and dependents • Employee - $10,000 increments, up to $500,000, whichever is less; $100,000 guarantee issue • Spouse - $5,000 increments up to the lesser of 50% of employee amount or $250,000; $50,000 guarantee issue • Dependents - $10,000, not to exceed 50% of employee’s amount. $10,000 guarantee issue. • Rates are based on your age and amount of coverage elected. • Evidence of Insurability (EOI) is required if you are electing an amount over the Guarantee Issue. In the future, Evidence of Insurability (EOI) will be required if you increase your election or if do not enroll when you are first eligible.
Uniforms Offered We have multiple uniform options at your request.
Other Offered We offer Profit Sharing when we have a profitable year. This year we all split over $200,000 in profit sharing which was deposited in our teams 401K accounts. We also have a Christmas Club Fund where if a team member puts in $20 per pay period the Company will match $10 per pay period and the savings will be issued in November for a debt free Christmas. We also pay for a monthly subscription to Dave Ramsey's Financial Peace University online that you can use as often as you want.

SHOP TALK

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