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ATG LEBANON - Technician Jobs in Lebanon, NH

Advantage Truck Group (ATG) Top Shops

Technician Jobs in Lebanon, NH

ATG LEBANON

165 Heater Road Lebanon, NH 03766
https://www.advantagetruckne.com/lebanon.htm

About Us

At ATG, “We Know Trucks.” Our team understands that our customers’ trucks are their livelihood. Keeping this in mind, our goal is to minimize the cost of truck ownership by providing a vast array of new truck sales and services to truck owners. We provide round the clock customer assistance 24/7/365; providing you with three shifts of manufacture and ASE trained/certified skilled technicians, parts, and sales personnel, as well as a highly trained customer service group that will be able to meet all your needs.

Get in Touch

Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.

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About Us

At ATG, “We Know Trucks.” Our team understands that our customers’ trucks are their livelihood. Keeping this in mind, our goal is to minimize the cost of truck ownership by providing a vast array of new truck sales and services to truck owners. We provide round the clock customer assistance 24/7/365; providing you with three shifts of manufacture and ASE trained/certified skilled technicians, parts, and sales personnel, as well as a highly trained customer service group that will be able to meet all your needs.

Photos

Front entrance to ATG Lebanon Some of our staff cooling off from the summer rays in Lebanon Our warranty administrator hard at work in Lebanon Front service advisor station with some of our Lebanon crew The crew enjoying some food curtsey of a thankful customer! ATG Lebanon donating to LISTEN Food Pantry. Front of the Lebanon bays Side of Lebanon bays Side of ATG Lebanon Front of the Lebanon Service Bays Back area of the service bays in Lebanon Some trucks being serviced in Lebanon

Under the Hood

Compensation
Benefits
Work Environment
Career Development
Hiring Process
  • Is the shop heated? Air conditioned?

    Heated yes, but no air conditioner.

  • What is the size of the team I’d be working with?

    10 Technicians, 3 Service Advisors, and a Service Manager on site.

  • What are the shop hours and what are the shift timeframes?

    M-F 7AM - 5PM Saturday 8AM - 12PM Closed Sunday

  • What tools does the shop provide that are available for all technicians to use?

    None

  • What type of break room facility is provided?

    A breakroom on the second floor is provided with a bathroom.

  • How many bays does your shop have?

    2 Bays

  • How many repair orders do you average per month?

    estimate 100

  • What is your parts ordering process?

    We have a fully staffed parts department that will help you get what you need to get the truck back on the road

  • What is your policy on side work?

    N/A

  • Do you offer any skills training or continuing education opportunities?

    Located in our Shrewsbury, MA headquarters, our fully staffed training facility offers year round training opportunities. With our own in house trainers we're able to keep our technicians up to speed around our changing market.

  • Can you describe opportunities for career growth at your business?

    We promote actively from within, whether you start off in parts or our service department we can utilize your skillset anywhere!

  • Can you describe your performance review process?

    We provide new hires a 60 and 90-day review process. Following that we typically hold reviews every 6 months to 1 year.

  • What type of safety training is required?

    As a part of our growing network, we have a Safety director and location based safety teams that help to keep our work environment safe.

  • Can you describe how Techs work with and mentor younger techs?

    We are very fortunate to have a talent base of technicians with years of experience in the industry. Because of their wisdom and willingness to teach, we're able to bring green techs into ATG and give them a hands-on education to get them up and running faster.

  • How does your shop get involved with the local community?

    Through our company initiative, Haulin' 4 Hunger, all of our locations across the network patriciate in quarterly contributions of food to our local food banks and shelters. At the end of the year, all locations also donate full meals.

  • Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

    Through our job shadowing and apprenticeship programs, ATG is committed to bringing more high school and technical students into the industry. Whether you want to turn a wrench or complete inventory, we have a space for you!

  • Where do you see the shop in five years?

    Growing to be a larger part of the our local communities and municipalities.

  • Do you have an application form and how long does it typically take to complete?

    We do have an online application form that we do ask people to complete. But we do accept walk ins, referrals, and on the spot interviews. The online application should only take 5 minutes to complete.

  • Do you phone screen applicants before doing in-person interviews?

    We prefer in-person interviews, but if needed we will do a phone screening with the hiring manager.

  • What do your in-person interviews entail?

    For in-person interviews you will meet with the hiring manager, answer a few questions, and get a tour of the facilities and potential co-workers.

  • Do you perform background checks, drug screening, or personality tests before hiring an applicant?

    We preform backgrounds checks and a drug and alcohol screening on candidates.

  • Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

    No

  • After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

    We pride ourselves on not "ghosting" candidates. Therefore we are committed to getting an answer to you within 2 weeks.

  • Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

    From submitting to hiring, the whole process can take upwards of 4 weeks.

  • A Level Technician
    Pay Range: $74,000 - $93,000/year

    Top level technicians

  • B Level Technician
    Pay Range: $56,000 - $74,000/year

    Mid level technicians

  • C Level Technician
    Pay Range: $43,000 - $56,000/year

    Low level technicians

  • Student Tech / Apprentice
    Pay Range: $15 - $16/hour

    ATG offers apprenticeship, co-op, internship opportunities across our 8 locations.

  • Parts Delivery Driver
    Pay Range: $15 - $18/hour

    We pay and hourly rate plus overtime for our Parts Delivery Drivers.

  • Parts Delivery Driver
    Pay Range: $15 - $17/hour ($0.01 - $0.01/hr)
    ($0.01 - $0.01/hr)

    Our parts drivers deliver through our network of customers

Health Insurance Offered Currently the company offers 2 health insurance plans through Blue Cross Blue Shield (BCBS): HMO Blue New England $1,000 Deductible Hospital Cost Choice HMO Blue New England Options Deductible Healthy Actions
Dental Insurance Offered Currently the company offers a dental insurance plan through Delta Dental.
Vision Insurance Offered Currently the company offers a vision insurance plan through VSP.
Retirement Plan Offered The company match will be a 100% match of your contribution up to 4% of your salary. The company match will be considered a “Safe Harbor” match under IRS regulations. One of the key benefits of a safe harbor match is that it is immediately 100% vested to employees.
Sick Leave Offered We over 40 hours of sick leave per year to employees.
Vacation Offered We have a tiered vacation leave plan for employees. In your first year you receive a prorated amount. On the new year following your first year after hire date you will receive 80 hours of vacation until your 9th year of employment. In your 10th to 14th year of employment you will receive 120 hours to use. After your 15th year of employment you will receive 160 hours of vacation time to use through the end of the year. Any unused vacation time at the end of the year will be paid out.
Paid Holidays Offered We offer 6 paid holidays: Memorial Day Fourth of July Labor Day Thanksgiving Christmas New Years
ST / LT Disability Offered We offer both short-term (at 60% of your pay) and long-term disability. This is a COMPANY PAID benefit, meaning it's free for you! We also offer optional benefits through Colonial Life where we pay the administrative fees.
Life Insurance Offered We provide 2 life insurance policies through Lincoln Life, both in the amount of $50,000.00. This is also a COMPANY PAID benefit, meaning it's free for you!
Uniforms Offered All technicians will receive a company provided uniform. All other positions receive t-shirts and other apparel.
Other Offered We provide our employees additional benefits at no charge to them. Some of the most utilized benefits are our employee assistance program as well as our yearly passes and discount program. Currently that program is centered around amusement parks!

SHOP TALK

Shop Talk Video
1:18
Day in the Life ATG Diesel Tech
Shop Talk Video
2:13
Rob Lynds, our Director of Training, discusses what sets ATG training apart
Shop Talk Video
2:23
Rob Lynds discusses how advanced learning and education changed his career trajectory
Shop Talk Video
0:57
Rob Lynds talks about the benefits diesel techs get from ATG training
Shop Talk Video
0:33
Mark Killmer, one of our Service Managers, talks about a typical day at the shop
Shop Talk Video
0:34
Mark Killmer talks about the work environment
Shop Talk Video
0:42
Aaron Silverman, one of our A-Level Technician, talks about whose a good fit at the shop
Shop Talk Video
0:32
Aaron Silverman discusses our 401K plan
Shop Talk Video
0:30
Aaron Graves, one of our Shop Foreman's, discusses what's the most meaningful part of working at ATG
Shop Talk Video
0:42
Aaron Graves discusses the shops culture and atmosphere
Shop Talk Video
0:48
Aaron Graves discusses a typical day