At AAA, our mission is to empower our Members to better navigate the many roadblocks of life they face, enabling them to move on to the opportunities ahead of them. Through the availability of innovative products and delivery of amazing Member-centric services, we continue to transform AAA to be the Membership that they can’t live without. For over 100 years, we have protected and cared for our Members, guiding and supporting them to feel more confident in life, knowing they have AAA by their side. For by living more confidently, our Members find that life is more rewarding. Join AAA, where you too can help to unleash the innovative spirit that helps our Members Outsmart Life.
Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.
At AAA, our mission is to empower our Members to better navigate the many roadblocks of life they face, enabling them to move on to the opportunities ahead of them. Through the availability of innovative products and delivery of amazing Member-centric services, we continue to transform AAA to be the Membership that they can’t live without. For over 100 years, we have protected and cared for our Members, guiding and supporting them to feel more confident in life, knowing they have AAA by their side. For by living more confidently, our Members find that life is more rewarding. Join AAA, where you too can help to unleash the innovative spirit that helps our Members Outsmart Life.
Most shops in temperate climates are not heated. All shops are equipped with evaporative coolers for cooling. Shops in cold climates are heated with infrared heaters or gas heaters.
Our Shops have between seven and twelve team members. Team Members include a Manager, two Service Advisors, A Customer Service Representative (also provides shuttle service), a General Service Technician and Technicians ranging in various ASE certifications levels.
Our shops are open six days M-F 7:30 to 5:30 and Sat 8-4. Technicians work alternate Saturdays in most locations.
Our Shops provide lifts, jacks and stands as well as diagnostic tools, presses and fluid transfer machines. Most other tools are supplied by the technicians themselves.
Our shops have break rooms with most of them containing a sink, refrigerator, microwave, seating areas and air conditioned.
This varies by location, but our staffing varies as well due to the volume. At our busiest shops, there are more technicians, the lower volume shops have fewer technicians working there.
This varies by location, our repair facilities on average see approximately 350-500 vehicles per month.
Parts are sourced from many different vendors depending on location and part availability. We do not have a "one source" policy. Most parts are ordered electronically through our shop management system
We do not allow side work, we feel it is a conflict of interest.
We recognize the hot environment that we work in. In the summer months AAA provides technicians with Gatorade. Often times when the location has a good month, the manager Barbeques for the team. All locations have BBQ's for this purpose. AAA has the best benefits in the business. Paid time off, company match 401K up to 6%. We also have a diagnostic roving specialist who can perform reflashes as well as provide diagnostic help to the team.
We allow and support many different training methods. We offer paid training to approved training sites as well as online training. Traditional college is also eligible for reimbursement.
We not only have promotion opportunities within our own business line including management options but with many business lines at AAA transfers outside of Automotive is possible too.
We have yearly goals established for all levels. We also have mid year reviews that normally happen in July-August. For most automotive positions the goals are very clear and we provide performance metrics to team members so that they can monitor on a consistent basis.
We have a once per month Safety meeting that the manager facilitates. We also have computer based training.
We have a specific Mentor and Apprentice program. But we also encourage our techs to work together within our shops. In addition we have a diagnostic specialist that works for us to help troubleshoot issues by phone. He also provides programing services to our stores.
AAA is very responsible and civic minded. We offer all employees Paid Volunteer Time where employees are actually paid their PTO rate for volunteering at the charity of their choice. This is separate from their regular paid time off. AAA is a national sponsor of child safety seats and School Safety Patrols
We attend job fairs at Trade Schools.
We are growing very quickly. We have gone from three locations in 2010 to 30 + locations by the end of 2021
AAA is very responsible and civic minded. We offer all employees Paid Volunteer Time where employees are actually paid their PTO rate for volunteering at the charity of their choice. This is separate from their regular paid time off. AAA is a national sponsor of child safety seats and School Safety Patrols
Applications are done online and can be completed in 10-15 minutes.
You'll be contacted by a Recruiter for a brief call to get to know you and share more about the benefits and how the opportunity fits with your experience.
Meeting with the Hiring Manager, Director and a Senior Diagnostic Technician
Yes, we do a comprehensive background screening that includes criminal, motor vehicle, education, employment verification and drug screening.
Technicians will do a brief diagnostic test.
Decisions are made within 24 hours of a final interview.
7-10 days
Progressive flat rate payment plan with regular hourly pay for hours worked OR flat rate hours billed, whichever is higher. Flat rate is dependent on years of experience and ASE level. (current or expired)
Progressive flat rate payment plan with regular hourly pay for hours worked OR flat rate hours billed, whichever is higher. Flat rate is dependent on years of experience and ASE level. (current or expired)
Compensation dependent on years of experience
Base salary with a generous commission structure.
This is an hourly position. This position will build confidence, experience and skills by performing repairs and/or maintenance assigned by a service advisor or manager, under the direct supervision of an assigned Mentor. Candidate will be responsible for following instructions of their Mentor, while completing technical service and/or repair to assigned vehicles, ensuring the highest quality of service or repair. The position will have the use of shop supplied, mentor or own tools necessary in order to perform technical service or repair as assigned. In addition candidate will trained on the usage of shop supplied diagnostic and service equipment.
Health Insurance | Offered | Exceptional benefits within 30 days of hire, with employer contribution to Medical/Dental/Vision premiums for both you and your family. |
Dental Insurance | Offered | Exceptional benefits within 30 days of hire, with employer contribution to Medical/Dental/Vision premiums for both you and your family. |
Vision Insurance | Offered | Exceptional benefits within 30 days of hire, with employer contribution to Medical/Dental/Vision premiums for both you and your family. |
Retirement Plan | Offered | AAA offers a 401K plan that matches $1 for $1 up to 6% annually beginning after the 1st month of hire. |
Sick Leave | Offered | PTO included in vacation time off |
Vacation | Offered | PTO - 15 days in the first year and 20 after 1 year. |
Paid Holidays | Offered | 9 Paid Holiday per year |
ST / LT Disability | Offered | Short Term and Long term Disability |
Life Insurance | Offered | AAA provides basic life insurance at no cost to you. AAA provides the basic AD&D benefit at no cost to you. |
Uniforms | Offered | Uniforms and cleaning are provided. |
Other | Offered | Paid training Software updates provided Employee Assistance Program 24 hours of paid volunteer time $5,250 Tuition Reimbursement Free AAA basic membership |
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